Citation: Pires, R.; Oliveira, P.; Pinto,
C.B.; Ribeiro, I.; Porfírio, C.; Pires, M.
Contribution of Clinical Supervision
to the Quality and Safety of Care: A
Case Study. Med. Sci. Forum 2022, 17,
6. https://doi.org/10.3390/
msf2022017006
Academic Editor: Carlos Sequeira
Published: 26 December 2022
Copyright: © 2022 by the authors.
Licensee MDPI, Basel, Switzerland.
This article is an open access article
distributed under the terms and
conditions of the Creative Commons
Attribution (CC BY) license (https://
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4.0/).
Proceeding Paper
Contribution of Clinical Supervision to the Quality and Safety
of Care: A Case Study
†
Regina Pires
1,
* , Palmira Oliveira
1
, Cristina Barroso Pinto
1
, Isilda Ribeiro
1
, Catarina Porfírio
2
and
Margarida Pires
3
1
CINTESIS—Center for Health Technology and Services Research, Oporto Nursing School,
4200-072 Porto, Portugal
2
Pedro Hispano Hospital, 4464-513 Matosinhos, Portugal
3
Personalized Health Care Unit Torres Vedras, 2560-253 Torres Vedras, Portugal
* Correspondence: regina@esenf.pt
† Presented at the International Congress of Research in Nursing ESEP 2022, Porto, Portugal, 14–15 July 2022.
Abstract: Clinical supervision has been incorporated into health policies in response to concerns
about client safety and quality of care. The objective of the study was to analyze the perception
of a nurse manager on the contribution of clinical supervision to the quality and safety of care.
Qualitative, exploratory study, data collection was conducted through semi-structured interviews
with a nurse manager. Data analysis is according to Bardin. The following subcategories emerged
from the analysis: quality of practices; care safety; quality standards. Subcategories were aggregated
in the categories Guarantee of Quality and Safety Standards of Care.
Keywords: quality assurance health care; nursing supervisory; nurse manager
1. Introduction
The World Health Organization established the goal ‘Health for All by the year 2000’,
leading to the investment of health systems in quality policies and clinical governance [1].
Clinical supervision has been incorporated into these policies in response to concerns about
care failures, patient safety, and quality of care [2,3].
Clinical supervision consists of a process of professional development, through re-
flection on practices, which facilitates the adequacy of nurses’ interventions and the main-
tenance of quality standards, contributing to improving the quality of care and safety of
patients [2–4].
The aim of this study was to analyze the perception of a nurse manager on the
contribution of clinical supervision to the quality and safety of care.
2. Materials and Methods
Qualitative methodology, adopting the case study as a means of investigation. It
allows detailed observation of the context, which has become particularly useful, given that
we are facing the study of a well-defined problem and context, whose contours studied are
typical of the same.
Data collection was carried out in April 2018, through a semi-structured interview that
allowed access to the participant’s narratives. The interviews were audio-recorded and
then verbatim transcribed for digital support. Data analysis was performed according to
Bardin’s principles of content analysis [5].
The material was organized, and the pre-analysis was carried out, then the exploration
of the information and the codification were carried out, with the clipping of the record
and context units, and then the categorization was carried out.
A nurse manager of a health organization in the northern region of Portugal partici-
pated in the study, the only one who exercises functions of this nature in the organization.
Med. Sci. Forum 2022, 17, 6. https://doi.org/10.3390/msf2022017006 https://www.mdpi.com/journal/msf