Towards a Model for Driver Information Systems Use in a Developing Country O.A. Randle 1 , R.M. Kekwaletswe 2 Sol Plaatje University 1 , University of the Witwatersrand 2 South Africa Abstract This paper conceptualizes a model for the acceptance and use of Drivers Information Systems (DIS), in the context of a developing country. DIS are transport and traffic systems designed to make it easier for government officials and traffic officers to keep track of changes and occurrences within a country’s roads and traffic registrations. That is, they are meant to improve the quality of traffic and management of transportation within a country. These systems include online vehicle registration, electronic payment of fines and electronic toll collection services. Although the Driver Information System has been implemented in some developing countries their acceptance and use has not been satisfactory. To this point, informed by the Unified Theory of Acceptance and Use of Technology, Social Cognitive Theory and Organization Culture Theory, this paper conceptualizes a model for the proper acceptance and use of the system. 1. Introduction The world is developing into a digital environment and this has influenced traffic and transportation. This influence can be seen through the introduction of Intelligent Transportation Systems (ITS). Transportation has moved from cash based society to an automated society and it has also improved with the drivers license systems, and it is now referred to as Intelligent Transportation System or vehicle Information systems These systems are supported by Intelligent transportation infrastructures, the ITS has several components but in developing countries such as South Africa some of them have been introduced such as eToll (a system designed to assist government collect revenue from motorists), eNaTIS (which is a system which is intended for users to be able to register their vehicles and update their vehicle details) and Transman (A traffic camera system) while in Nigeria they are currently introducing and implementing the Drivers Information System(DIS). All these systems are designed to assist the government of the respective countries to control the flow of vehicles and improve the security of lives and properties and also have a better traffic statistical data. These systems also assist governments in generating revenue through payment of fines, assists in tracking traffic offenders and control the flow of traffic on the major highways [1]. It even helps to improve road security and properties by being able to take videos while monitoring vehicles and road traffic. With the ever increasing number of vehicles on the roads in the cities and villages, there is need for a method by which drivers can be can be monitored and enforcement of traffic fines can be implemented. This led to the introduction of the automated driver’s license system which was previously done on paper in the various vehicle department offices through Vehicle License officer (VLO) until the introduction of the Drivers Information systems (DIS). 2. Related Works e-Revenue license is the vehicle registration system used in SRI LANKA as a country , the system was developed as a result of the problems which the nation faced due to its cumbersome vehicle registration processes, the problem included the fact that vehicle owners had to go to the designated Vehicle License Officer (VLO) in their province which meant long hours of driving, and even after registering the vehicle the drivers could not get the disk because the VLO still had to take it to the head office to get the vehicle license disc. This problems led to the introduction of e- revenue license process in 2003, and this allowed the designated VLO to be able to obtain vehicle information, through a centrally located system, and thereby reduced the time being spent from days to hours at the vehicle department in the province, and this helped the country to reduce the number of paperwork being used at the department as well as the long queues. Furthermore the nation of SRI LANKA improved on their vehicle system by making a drive in system where drivers get their licenses renewed within 2 minutes while sited in their vehicle. In 2010 the system was completely moved to an online system whereby drivers did not need to come to the vehicle department any longer, but could apply for renewal and do the renewal online, pay bills International Journal for Infonomics (IJI), Volume 8, Issue 2, June 2015 Copyright © 2015, Infonomics Society 1009