ENDURING THE JOURNEY OF THE ACCREDITATION PROCESS IN HIGHER EDUCATION INSTITUITIONS THROUGH MOBILIZING ADMINISTRATIVE STAFF Rana A. SAWAYA ISEOR Research Center University Jean Moulin Lyon 3 (France) University of Balamand (Lebanon) ABSTRACT: Organizations that cultivate the “whole person” (Chisholm, 1989) will help in aligning the actors’ needs and satisfaction with the overall objectives and strategy of the organization. The paper exhibits the importance of boosting the human potential to tackle the accreditation process at a private University in the Kingdom of Bahrain. The Qualimetric Intervention Research methodology applied in this paper will translate the University strategy and the actors’ voices into a living “experience” that will be reshaped and evolved to secure a sustainable foundation.(Savall, Zardet & Bonnet, 2000-2008). The Competency Grid and the Priority Action Plan tools sketched in this study will illustrate on various findings. First, HEI can respond to external factors by enriching the job design of their staff and without losing their identity. Second, engaging administrative staff in designing the accreditation process will lead to a higher sustainability. Third, HEI “actors” must be willing to embrace new skills and be adequate to the application of the new emerging platform in their daily activities. The findings indicate that the organization learning is not limited to handling information, it engages in translating knowledge by decoding actions and behaviors. (Fiol & Lyles, 1985) Keywords: Higher Education Institutions, Human Potential, Sustainability, Accreditation, Competency Grid, Qualimetrics Intervention Research, Competency Grid, Administrative Staff, Job Design, Engaging. INTRODUCTION Higher Education Institutions (HEI) moved from a vivid and certain backdrop to a complex and uncertain era. Following the Bologna agenda to compete in the market and to comply with quality requirements, universities got involved in the accreditation 1 process more than 8300 HEI are accredited by the accrediting commissions in the USA. (CHEA, 2016) Recently, American and of competency, on certificati ned by Wikipedia online as “process in which defi Accreditation is 1 authority, or credibility is presented”.