Social Networking, 2021, 10, 45-69
https://www.scirp.org/journal/sn
ISSN Online: 2169-3323
ISSN Print: 2169-3285
DOI: 10.4236/sn.2021.104004 Oct. 29, 2021 45 Social Networking
Dynamics of Knowledge in Software Project
Development Environments: An Approach
Using Affiliation Networks
Jorge Luiz dos Santos
1
, Renelson Ribeiro Sampaio
2
, Hernane Borges de Barros Pereira
2,3
,
Marcos Grilo
4
1
Computer Modelling Program, SENAI CIMATEC, Salvador, Brazil
2
SENAI CIMATEC University Center, Salvador, Brazil
3
Bahia State University, Salvador, Brazil
4
State University of Feira de Santana, Feira de Santana, Brazil
Abstract
This work presents an approach to study the diffusion of knowledge in soft-
ware development project teams based on the formation of complex social
network structures in a public organization that offers information and
communication technology services. We collected historical data on the allo-
cation and records of hours worked by people in projects to build an affilia-
tion network. We applied the method of reflections to analyze the data ob-
tained. The constructed model enabled the description of the participation of
project team members from the perspective of the creation and diffusion of
knowledge in affiliation networks that describe the participation of people in
projects, mediated by the knowledge and the capabilities developed for the
execution of these projects. A contribution of this work is the construction of
indicators related to the process of creation and diffusion of knowledge in the
context of the execution of software development and maintenance projects,
based on the concepts of diversification and ubiquity applied to the process of
knowledge diffusion; an additional contribution is the presentation of an ap-
plication of the method of reflections in an organizational context applied to
the creation and diffusion of knowledge. We found that the application of
management models associated with the collaborative method applied to the
project development process contributed to the joint growth of diversified
and more specialized knowledge alongside the knowledge considered more
generic and ubiquitous. Our results show that contrary to previous expecta-
tions based on assumptions established at the beginning of the study, we con-
cluded that in six of the seven subnetworks obtained in the period between
How to cite this paper: dos Santos, J.L.,
Sampaio, R.R., Pereira, H.B.B. and Grilo,
M. (2021) Dynamics of Knowledge in Soft-
ware Project Development Environments:
An Approach Using Affiliation Networks.
Social Networking, 10, 45-69.
https://doi.org/10.4236/sn.2021.104004
Received: September 3, 2021
Accepted: October 26, 2021
Published: October 29, 2021
Copyright © 2021 by author(s) and
Scientific Research Publishing Inc.
This work is licensed under the Creative
Commons Attribution International
License (CC BY 4.0).
http://creativecommons.org/licenses/by/4.0/
Open Access