Int. J. Networking and Virtual Organisations, Vol. 21, No. 4, 2019 399
Copyright © 2019 Inderscience Enterprises Ltd.
Success factors for national eHealth strategies:
a comparative analysis of the Australian and German
eHealth system
Isabella Eigner* and Andreas Hamper
Chair of Information Systems (Services, Processes and Intelligence),
FAU Erlangen-Nuremberg,
Lange Gasse 20, 90403 Nuremberg, Germany
Email: Isabella.Eigner@fau.de
Email: Andreas.Hamper@fau.de
*Corresponding author
Nilmini Wickramasinghe
Health Informatics Management,
Epworth HealthCare, Australia
and
Faculty of Health,
Deakin University,
Bldg. BC Level 4, 221 Burwood Highway,
Burwood VIC 3125, Australia
Email: n.wickramasinghe@deakin.edu.au
Freimut Bodendorf
Chair of Information Systems (Services, Processes and Intelligence),
FAU Erlangen-Nuremberg,
Lange Gasse 20, 90403 Nuremberg, Germany
Email: Freimut.Bodendorf@fau.de
Abstract: The Australian and German healthcare systems share similar traits in
insurance and healthcare management. Both nations have also embarked upon
national eHealth strategies to connect stakeholders and enable collaboration in
healthcare services throughout their respective countries. While Australia has
focused on a platform-based approach initially termed ‘personally controlled
electronic health record’, Germany introduced the ‘electronic health card’,
mandatory for every publicly insured person. This paper presents a comparative
analysis of the Australian and German eHealth systems to determine
commonalities, barriers and success factors of both strategies. A combined
PESTLE/SWOT-analysis is used. Results show the key advantages and
obstacles of both approaches and identify relevant areas for successful eHealth
implementation.
Keywords: eHealth; Australia; Germany; SWOT analysis; PESTLE analysis;
PCEHR; MyHealthRecord; electronic health card; EHC.