WELCOME project: What do Stakeholders want?
In Depth Analysis of COPD Patients, Carers and Healthcare Professional Views
Shereen Nabhani-Gebara
1
, Reem Kayyali
1
, Nada Philip
1
, Barbara Pierscionek
1
, Drishty Sobnath
1
, Evangelos
Kaimakamis
2
, Eleni Perantoni
2
, John Chang
3
, Nikki Davies
3
, Roshan Siva
3
, Shona D’Arcy
4
, Anouk Vaes
5
, Martijn
Spruit
5
, WELCOME consortium
1
Digital Media for Health, Medical Information and
Network Technology, Kingston University London
s.nabhani@kingston.ac.uk
2
Aristotle University of Thessaloniki, Greece
3
Croydon University Hospital, United Kingdom
4
Royal College of Surgeons Ireland
5
Centre for Expertise for Chronic Organ Failure
Netherlands
Abstract — Chronic obstructive pulmonary disease is a
growing health concern worldwide. Telehealth can
facilitate integrated COPD care by providing an
opportunity for remote monitoring, early diagnosis and
clinical intervention. A design for a telehealth-based
system called Wearable Sensing and Smart Cloud
Computing for Integrated Care to COPD Patients with
Co-morbidities (WELCOME) has been proposed. This
study identifies patients’, informal carers’ and HCPs’
acceptance of and requirements for the WELCOME
system in four European countries: the United Kingdom
(UK), Ireland, Greece and Netherlands.
Keywords-WELCOME; COPD; integrated care; telehealth
I. INTRODUCTION
COPD (Chronic Obstructive Pulmonary Disease) is a major
chronic respiratory condition that affects millions of people
worldwide and its prevalence is growing [1]. Treatment is
complex, necessitates polypharmacy and a multidisciplinary
team of healthcare professionals (HCPs) involved in patient
care [2-3]. In addition, COPD is frequently accompanied by a
number of co-morbidities: chronic heart failure [4], diabetes
[5], anxiety and depression [6], all of which complicate the
clinical management.
Telehealth is a way to facilitate the care of such complex
patients through provision of remote monitoring and
facilitation of integrated care. Telehealth can be defined as
remote monitoring of patient’s health by HCPs using mobile
medical devices to support early diagnosis and prompt
intervention. [7-8]. It has been shown that telehealth can lead to
a reduction in mortality and length of hospitalisation in
diabetes, heart failure and COPD [9].
WELCOME is an innovative telehealth system that
proposes to develop a wearable vest with sensors for
monitoring of a number of physiological signals, such as chest
sounds, heart sounds, ECG, etc. Other measuring devices to be
used as part of the Welcome system are: a blood glucose meter,
weight scale, blood pressure machine and an inhaler
monitoring device. This will be accompanied by a
patient/carers support system that will address disease/medicine
education, lifestyle advice, mental health assessment and
coaching etc
The aim of this study is to identify COPD stakeholders’
acceptance of and requirements for the WELCOME system in
the UK, Ireland, Greece and Netherlands. The stakeholders
were identified as patients, informal carers (family members or
partners of patients who care for them) and all HCPs involved
in their care
II. METHOD
This is a qualitative study conducted in the UK, Ireland,
Greece and Netherlands between January and June 2014. This
included focus groups with COPD patients and their carers and
semi-structured interviews with all healthcare professionals
involved in the care of these patients.
The focus group schedules for patients and carers were
designed to include the following sections: perception of
current care, oral medicine/inhaler adherence, perception of
technology, telehealth and the WELCOME system overall and
its components.
The interview schedule for healthcare professionals
included sections on views about the current healthcare system
and its challenges, perception about the WELCOME system
and its components, monitoring parameters and their frequency
etc.
To facilitate Greek and Dutch data collection, the schedules
were translated from English to Greek and Dutch respectively.
Data collection was conducted by moderators over 2-hour
focus groups with patients and carers separately and 1-hour
WELCOME project is funded by EU FP-7 2013
MOBIHEALTH 2014, November 03-05, Athens, Greece
Copyright © 2014 ICST
DOI 10.4108/icst.mobihealth.2014.257405