Full Terms & Conditions of access and use can be found at https://www.tandfonline.com/action/journalInformation?journalCode=tsms20 Journal of Statistics and Management Systems ISSN: 0972-0510 (Print) 2169-0014 (Online) Journal homepage: https://www.tandfonline.com/loi/tsms20 Adoption of ITIL best practice methodologies in Indian industries Ras Bihari Dayal & Rattan Rana To cite this article: Ras Bihari Dayal & Rattan Rana (2019) Adoption of ITIL best practice methodologies in Indian industries, Journal of Statistics and Management Systems, 22:4, 783-790, DOI: 10.1080/09720510.2019.1609558 To link to this article: https://doi.org/10.1080/09720510.2019.1609558 Published online: 25 Jun 2019. Submit your article to this journal Article views: 3 View Crossmark data