VOL. 10, NO. 23, DECEMBER 2015 ISSN 1819-6608
ARPN Journal of Engineering and Applied Sciences
©2006-2015 Asian Research Publishing Network (ARPN). All rights reserved.
www.arpnjournals.com
17588
A PROPOSED FRAMEWORK FOR STANDARDIZING INFORMATION
TECHNOLOGY PROFESSIONAL SKILLS & EVALUATION SCHEMA
FOR NEW IT EMPLOYEES
Mohanad Adam
1
, Nor Zairah Ab Rahim
2
and Suraya Miskon
1
1
University Teknologi Malaysia, Johor Bahru, Malaysia
2
University Teknologi Malaysia, KL, Malaysia
E-Mail: m.adam.istc@gamil.com
ABSTRACT
Educational and training institutions must restructure themselves to better prepare the arriving new workforce.
Nowadays, hiring the right IT candidate and assign them to the proper position is becoming more of a challenge to
companies & business owners. One effective tool for restructuring the hiring process is standardizing IT skills set. This
paper will shed some lights on some of the IT skills evaluation elements. Therefore, related cases have been selected &
studied to determine some the main elements affecting IT skills evaluation. Thus the proposed framework came to
existence. The Impact of an IT skill standardized framework will create a common base framework for educators, industry,
and other stakeholders to develop jointly the educational and training tools necessary to prepare students and current
workers for today’s workplace challenges as well as those that lie ahead.
Keywords: standardizing, business owners, educators, employees, certifications, soft & hard skills, evaluating, and assessment.
INTRODUCTION
Information technology skills has become a
mandatory instrument in the modern workplace, as it will
determine the level of IT skill for any effective
participation in most careers [1]. This places pressure on
both the industrial and educational sector to provide fresh
graduates with an appropriate level of computer literacy.
Today computer skills has moved beyond basic Microsoft
Word processing and file management, to active directory
administration for desktops, knowledge of spreadsheets,
and profound Internet skills. Furthermore, the ability to
master various IT skills packages is now an overflowing
demand, to the point where basic computer literacy tends
to mean absolutely nothing in the rapid and competitive
market of this new era [2].
As most careers require some level of a
combined hardware and software skills, perhaps we have
reached the stage where IT skills takes on a more complex
and significance form[3]. Therefore, skill standardization
can provide a common language for education and
business collaboration. By definition, skill standards are
specifications of “the level of knowledge and competence
required to successfully perform work-related functions
within an occupational cluster” as defined by the National
Skill Standards Act enacted in 1994 [4].
The issue here is that various industrial sectors
can face harsh times during recruiting for new IT
candidates where by evaluating their academic and
professional certification isn’t quite enough to determine
their position and skills required to fulfill their duties in
the digital workplace [5]. Therefore, having a standard and
comprehensive IT skill set framework will aid in defining
the professional job related knowledge, skills, and abilities
required to succeed in any organization. The principals
and techniques of IT skill set evaluation are the
fundamental and the core of basic IT employment hiring
process as well as the most important and complex
application that any hiring committee and employment
expert needs to learn [6]. This paper is organized as
follows. Section I discusses the research background.
Section II presents the research methodology and the
approach used to conduct the research. Section III will
review related work cases and its main findings. Section
IV explains the research analysis & derived elements
based on the literature. Finally, the proposed framework
derived by the elements extracted from related cases &
conclusion in Section VI.
RESEARCH BACKGROUND
The current employment market, is looking for
new ways to utilize technology to serve its economic
growth. In response to such pressure some universities are
changing the traditional way of learning, the question is
whether these academic institutes are welling to integrate
IT into their teaching to complement other teaching and
learning experiences which will be reflected subsequently
on the level of their graduates IT skills [7].
Modern studies indicate that most competitive
industrial nations have evolved a well-established
professional skill standards system [5]. So why do so?
This is due to when applying a standard IT skills
Framework it will aid the organizations in filtering and
measuring employee’s true IT skill which in return will
define and determine the ideal position fit for each relate
IT vacancy [4]. Any failure in constructing a framework
that can properly measures and authenticate the candidates
skills credibility will introduce – at least in the long run -
an unbalanced staffing structure of the organization if the
un skilled person has been assigned to the most sensitive
position and cause the company's performance level to