266 Int. J. Information Systems and Change Management, Vol. 10, No. 3, 2018
Copyright © 2018 Inderscience Enterprises Ltd.
Investigating the employee work performance in task
interdependence and ESM environment
Abdul Hameed Pitafi*
School of Management,
University of Science and Technology of China,
96 Jinzhai Road, Hefei, Anhui Province, China
Email: hameedpitafi@hotmail.com
*Corresponding author
Shamsa Kanwal
School of Public Affair,
University of Science and Technology of China,
96 Jinzhai Road, Hefei, Anhui Province, China
Email: shamsa@mail.ustc.edu.cn
Sadia Akhtar
School of Public Affairs,
University of Science and Technology of China,
Hefei 230026, China
Email: sadia@mail.ustc.edu.cn
Muhammad Irfan
School of Chemistry and Material Science,
University of Science and Technology of China,
Hefei 230026, China
Email: mirfan@mail.ustc.edu.cn
Abstract: This study intends to investigate how enterprise social media usage
(ESM) is associated with work performance via task interdependence. Most
scholars focus on the impact of ESM usage on employee’s work performance;
however, researchers are unclear about the advantages of ESM usage on work
performance through task structure. This research offers and tests a new
comprehensive model that links the ESM usage with task interdependence.
Data were gathered from 170 representatives who utilised ESM applications for
daily work routines in the workplace. The moderating role of work cooperation
and IT competency were also examined. The present study validates most of
the proposed hypotheses and moderating effects. Findings show that work
cooperation shows significant moderating effect. However, the moderating
effect of IT competency shows insignificant effect. This research study also
contributes to the existing literature by suggesting managers the benefits of
ESM usage and illuminating its consequences on employee work performance.