EDITORIAL
Contact Lens Sales: Will Dysregulation Lead to Deregulation?
Julia G. Costantini, BAS and Thomas L. Steinemann, M.D.
Eye & Contact Lens
In the United States, an estimated 45 million people wear contact
lenses, 25% of whom are younger than 25 years old.
1
With the
COVID-19 pandemic accelerating a shift from traditional in-office
visits to telemedicine, patients have turned online to both fill and
renew their contact lens prescriptions. This changing landscape has
raised discussion about the future of the contact lens industry and,
in particular, the possibility of deregulation, that is, purchase
without a prescription.
2
Contact lenses have been classified by the Food and Drug
Administration (FDA) as medical devices since 1976: daily wear
as class II (moderate risk) and extended wear as class III (high
risk).
1
A valid prescription requires an on-the-eye assessment and
fitting by a licensed provider, which includes an evaluation of
ocular surface health, determination of appropriate specifications,
and instruction on safe wear practices, followed by annual or
biannual visits for renewal.
3
Lenses with astigmatic or presbyopic
corrections require additional specifications, whereas gas-
permeable, specialty, and hybrid lenses are often custom fit
for a patient’s eye.
The Contact Lens Rule, part of the Fairness to Contact Lens
Consumers Act (FCLCA) enacted by the Federal Trade Commission
in 2004, gives patients the freedom to shop for contact lenses from
different sellers, thereby promoting market competition. Before its
enactment, patients typically bought lenses from their providers, who
held the keys to their prescriptions. This practice often resulted in
conflicts of interest because industry incentives pushed the sale of
particular (and potentially more expensive) lenses. The FCLCA
mandates that prescribers provide patients with a copy of their
prescription and verify prescriptions sent to them by authorized
third-party sellers. These sellers may only sell contact lenses to
patients with a valid prescription and are not permitted to alter that
prescription. Although an important step in the protection of consumer
choice, this rule introduces loopholes through “passive verification”—
a system in which a prescription is assumed to be correct and auto-
matically verified when a provider fails to respond within eight busi-
ness hours. This practice allows sellers to inadvertently fill invalid,
incomplete, and expired prescriptions.
4
An amendment to FCLCA
drafted in 2019 (implemented in March 2021) added further protec-
tions to consumer rights (such as requiring patients to confirm receipt
of their prescription) but failed to address provider concerns of accu-
rate prescription verification.
Online retailers have jumped at the opportunity to cultivate this
emerging market, using direct-to-consumer marketing to draw in
wearers with the promise of increased affordability and conve-
nience. Misleading advertising such as “skip the trip” encourages
patients to bypass licensed providers and promotes the substitution
of lenses with a nonprescribed product.
2
Subscription contact lens
services, modeled after a similar venture with razors, have also
begun to appear. Prioritizing cost, these services rely on older
generation material to offer low-price “generic” daily disposable
lenses.
5
In addition, despite current regulations against their sale,
marketing, and distribution, counterfeit lenses from unlicensed
vendors are able to reach this market.
6
Let us take a moment to consider the risks of further
deregulation. Obtaining contact lenses without professional
guidance has the potential to result in poor lens fit and inadequate
patient counseling. According to the FDA, “there are no generic
medical devices,” contact lenses included.
1
One size fits all pre-
scribing does not exist. Measurements and material properties are
not consistent between brands, and thus, identical specifications
may have clinically different fits and performance. In addition,
although older generation hydrogels are FDA approved, they are
not an equivalent substitution. Ill-fitting contact lenses risk irri-
tation, corneal abrasions, and tight lens syndrome, in which the
cornea is deprived of oxygen and nutrients.
1
Lack of patient
education may leave patients unaware of safe wear habits,
increasing risky behaviors such as sleeping, showering and swim-
ming in lenses, infrequent replacement, and poor hygiene. It may
also delay their presentation for treatment because patients are
often uninformed of potential complications or lack an estab-
lished relationship with a licensed provider. Both noncompliance
and ill fit jeopardize the even more serious complications of
microbial keratitis and vision loss.
6
Furthermore, deregulation has the potential to further open the
market to unlicensed vendors selling counterfeit lenses. Even with
regulations in place, social media platforms easily allow these
vendors to reach unsuspecting consumers before detection. These
products carry a higher risk of contamination with pathogenic
organisms and are often defective or do not match their
manufacturing claims. In particular, these sales are associated
with a high proportion of corneal infections in younger cosmetic
lens wearers.
6
Are there advantages to deregulation? Likely some. Proponents
argue that it would increase accessibility, convenience, and
affordability of contact lenses. Cheaper lenses may also promote
From the Case Western Reserve University School of Medicine (J.G.C.,
T.L.S.), Cleveland, OH; and MetroHealth Medical Center (T.L.S.), Cleveland
OH.
The authors have no funding or conflicts of interest to disclose.Address
correspondence to Thomas L. Steinemann, Division of Ophthalmology,
MetroHealth Medical Center, 2500 MetroHealth Drive, Cleveland, OH
44109-1998; e-mail: tsteinemann@metrohealth.org
DOI: 10.1097/ICL.0000000000000842
Eye & Contact Lens
Volume 47, Number 12, December 2021 629
Copyright © 2021 Contact Lens Association of Ophthalmologists, Inc. Unauthorized reproduction of this article is prohibited.