Short Paper—Mobile Application and Web 2.0 as an E-Participation Mechanism: A Literature Analysis Mobile Application and Web 2.0 as an E-Participation Mechanism: A Literature Analysis https://doi.org/10.3991/ijim.v15i06.20673 Halimah Abdul Manaf () , Mohamad Nur Salam Man Universiti Utara Malaysia, Sintok, Malaysia halimmanafabd@gmail.com Abstract—Every democratic government always in their goals in achieving inclusiveness in every decision-making process which will prevail in their efforts achieving the full principle of democracy, transparent, accountable, and good governance. Hence, e-participation has profoundly become one set of tools in bridging digital divide between people and their governments (C2G), governments and other government organisations (G2G), government and people (G2C), government and employees (G2E), and government and corporation (G2B) through the utilization advancement of information and communication technology (ICT). In regards to this, the mobile application and Web 2.0 system are often flagged for its potential in improving public participation which intended to improve the current lagging public services and to establish relationships between government and citizens based on virtual information sharing and public debate. Insight of this, does mobile application and Web 2.0 able to deliberately enhance e-participation in everydimension? Keywords—E-Participation, mobile application, web 2.0, e-government, digital society 1 Introduction It is undeniable that the booming in the ICT infrastructure in this century has created the next dimension of sophistication in the area in today’s public administration field. The public sector has been called for the inclusion of advancement in innovation, driving service delivery towards a lot of personalised, outcome-driven, participative, efficient, and cooperative model [10]. Hence, the e- government principle demanded comprehensive bottom-up or user-driven initiatives [11][7][2]. From this view, the public participation views on government are needed in the development of comprehensive national policy creation due citizen participation is the prominent benchmark on effective democratic good governance practices [3] [18] [15]. Thus, this paper seeks to dig out the literature on what the mobile application and Web 2.0 roles as a stimulant on the e-participation mechanism in shaping a digital society. iJIM ‒ Vol. 15, No. 06, 2021 185