Global Journal of Management and Business Research: A Administration and Management Volume 15 Issue 6 Version 1.0 Year 2015 Type: Double Blind Peer Reviewed International Research Journal Publisher: Global Journals Inc. (USA) Online ISSN: 2249-4588 & Print ISSN: 0975-5853 Quarter Century of Quality Management and Consumer Protection in Romania By Nicolae Drăgulănescu University POLITEHNICA of Bucharest, Romania Abstract- The former socialist/ communist rule kept Romania almost isolated from the Western World during about half a century (1945-1989). All about 7000 Romanian former state-owned companies (which were operational at the end of 1989) were obliged, by Law, starting the years ‘60, to organize their own so-called “CTC (Technical Quality Control) Department”, in order to only inspect the quality of their products. In 1992, two years only after the fall of Ceausescu’s dictatorship, in Romania were published both the first Romanian edition of famous ISO 9001 standard (in 1987, when ISO published its first international issue, the former Romanian regime did not allow the translating of it in Romanian!) and the first Consumer Protection Act in Romania’s history. Keywords: romania, quality management, consumer protection, legislation, organizations, approaches. GJMBR - A Classification : JELCode : L15 QuarterCenturyofQualityManagementandConsumerProtectioninRomania Strictly as per the compliance and regulations of: © 2015. Nicolae Drăgulănescu. This is a research/review paper, distributed under the terms of the Creative Commons Attribution- Noncommercial 3.0 Unported License http://creativecommons.org/licenses/by-nc/3.0/), permitting all non-commercial use, distribution, and reproduction in any medium, provided the original work is properly cited.