Universiti Malaysia Terenggan Journal of Undergraduate Research ISSN: 2637-1138
Volume 1 Number 1, January 2019 ©Penerbit UMT
A QUALITATIVE STUDY ON PSYCHOLOGICAL WELLBEING OF NURSES WORKING IN
PALLIATIVE WARD
NELAVATHI A/P MARIMUTHU
1
, SITI SALINA ABDULLAH
1,2*
1
School of Social and Economic Development, Universiti Malaysia Terengganu, 21030 Kuala Terengganu,
Terengganu,
2
Institute of Tropical Biodiversity and Sustainable Development, Universiti Malaysia Terengganu, 21030 Kuala ,
Terengganu.
Corresponding author: ctsalina@umt.edu.my
Abstract: The main purpose of this research is to understand the experiences and
psychological wellbeing of nurses working in palliative ward. There were two research
questions driving this research throughout the process of data collection and data analysis.
Four nurses from the palliative ward participated in this research to provide details on their
psychological wellbeing. Semi- structured interview questions together with observation
and simple survey questions were used to gather the data. Thematic analysis was used to
identify the meaningful themes for each research question. Six main themes were
identified: autonomy, environmental mastery, positive relation, personal growth, self-
acceptance and purpose in life. The findings are highly relevant with the theory and
literature. The findings indicate that the participants have good psychological wellbeing
due to their huge experiences in palliative ward.
Keywords: Nurses, wellbeing, palliative ward, qualitative research
Introduction
In today’s health care system, nurses are prone to a series
of stress and depression while working with patients.
When compared to other health service providers, nurses
face greater stress, and unmanageable stress leads to
burnouts, poor quality of care and high turnover among
nurses in health care settings (Purohit and Vasava,
(2017). According to Sharma et al. (2016), nurses play a
significant direct role in delivering high quality service
to patients, and nursing is as a complex profession that
comprises both emotional and physical labour. Nurses
also act as communicators, advocators, educators and
caregivers to improve the health of patients in the best
way possible. It is essential for nurses who are working
in healthcare to have a stress-free attitude or good stress
management skills because they are in an ideal position
to enhance patient’s resilience and empowerment,
especially for nurses in palliative care (Ruddick, 2013).
Palliative care was introduced to provide support and
improve the quality of life of patients and their family.
Palliative care intends to support patients with chronic
health problems to live as actively as possible until their
death (Sue, Hristina, & Higginson, 2011). In dealing with
the issues, palliative care faces several barriers such as
lack of awareness, lack of professional training and
effectiveness. This indicates that it is important to pay
attention to nurses in the healthcare setting who are
facing challenges while performing their duties.
Focusing on nurses’ psychological well-being while they
are working in the healthcare system (palliative care) is
important in order to understand this phenomenon
accurately as their experience working in the healthcare
setting may differ and thus their stressor and stress
management skills cannot be the same. Therefore, this
study intends to understand nurses’ psychological well -
being while they provide support and services to patients
in a palliative ward.
Materials and Methods
Population and Sample
In Malaysia, only several hospitals have palliative care
and services including in-patient palliative care,
consultative palliative care and community palliative
care. This type of research targets nurses who act as
caregivers to patients in a palliative ward in order to
obtain information to achieve the research objectives.
Hence, in this study, the targeted population was nurses
working in palliative wards in hospitals throughout
Malaysia, specifically palliative care nurses in Hospital
Kuala Lumpur. The sample for this study was chosen
from the palliative ward in Hospital Kuala Lumpur.
Hospital Kuala Lumpur is one of the hospitals that has
attached in-patient palliative ward together with its
special palliative professionals. Hospital Kuala Lumpur
also has its own facilities and a conducive environment
for the patients. Even though other hospitals have
palliative care, most do not have an in-patient ward.
Therefore, the palliative ward in Hospital Kuala Lumpur
provided a better chance of getting access to experienced
nurses to explore their psychological well-being. At the
time of the study, there was a large number of nurses
working in Hospital Kuala Lumpur’s palliative ward
including senior nurses and new nurses.