Multikonferenz Wirtschaftsinformatik 2018, March 06-09, 2018, Lüneburg, Germany Organizational Roles in Capability Management – Experiences from an Industrial Project Kurt Sandkuhl 1 , Hasan Koç 1 1 University of Rostock, Institute of Computer Science, Rostock, Germany {kurt.sandkuhl, hasan.koc}@uni-rostock.de Abstract. Methods are an important means to provide guidance and support for modelling, systems development, organizational change or problem solving. To engineer new methods is a complex task that usually includes various develop- evaluate cycles. The paper aims to contribute to method engineering by investigating the difference of methods in larger organization and in small and medium-sized enterprises (SME) with a focus on the roles required by a method and how their operationalization differs between larger enterprises and SME. The paper uses a capability management method and an SME case study introducing this method as the basis for presenting experiences. Keywords: Capability modelling, role distribution, SME, method engineering. 1 Introduction In many areas of computer sciences and information system engineering, methods are considered as an important means to provide guidance and support for modelling, systems development, organizational change or problem solving (cf. section 2.1). To engineer new methods is a complex task that usually includes various develop- evaluate cycles for different aspects of a method, such as procedures, tools and concepts. In the context of method engineering, the possibility to adapt a method to the situation of method use is considered as very important. This paper aims to contribute to method engineering by investigating the difference of methods in larger organization and in small and medium-sized enterprises (SME). Our particular focus is on the roles required by a method and how their operationalization differs between larger enterprises and SME. Based on observations from engineering and use of the Capability-driven Development method (CDD) (see section 2.3) and an SME case (see section 4), the paper offers experiences considered relevant for method engineering. Capability management was selected as an application case because the introduction of capability management into an enterprise and establishment of an organization structure is, like for many other management approaches, affecting different parts of the enterprise and requires careful preparation. The remainder of this paper is structured as follows: Section 2 summarizes the theoretical background for our work. Section 3 briefly presents the research method. Section 4 details the industrial case study and section 5 contains the case analysis and 1497