sustainability
Review
Talent Management in Healthcare: A Systematic
Qualitative Review
Konstantinos D. Mitosis
1
, Demetris Lamnisos
2
and Michael A. Talias
1,
*
Citation: Mitosis, K.D.; Lamnisos, D.;
Talias, M.A. Talent Management in
Healthcare: A Systematic Qualitative
Review. Sustainability 2021, 13, 4469.
https://doi.org/10.3390/su13084469
Academic Editors: János Sándor and
Marc A. Rosen
Received: 1 January 2021
Accepted: 8 April 2021
Published: 16 April 2021
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1
Healthcare Management Postgraduate Program, Open University Cyprus, P.O. Box 12794,
Nicosia 2252, Cyprus; konstantinos.mitosis1@st.ouc.ac.cy
2
Department of Health Sciences, School of Science, European University of Cyprus, Nicosia 2404, Cyprus;
D.Lamnisos@euc.ac.cy
* Correspondence: michael.talias@ouc.ac.cy
Abstract: Talent Management (T.M.) constitutes a modern and emerging research area in Human
Resources Management (HRM). Using a systematic literature approach, we searched in Talent
Management literature in the healthcare sector context. We conclude that the number of related
studies is minimal. The benefits of implementing Talent Management strategies in healthcare
organizations are essential for the organization’s sustainable development and the talented staff and
healthcare services patients. Our goal is to undertake a systematic literature review to identify these
factors related to talent management practices suitable for healthcare organizations and professionals.
We have conducted, according to PRISMA guidelines, a systematic literature review (2010–2020)
in the electronic databases PubMed, CINAHL, Cochrane Database of Systematic Reviews, Health
Source/Nursing Academic Edition. Search terms related to T.M. were (“Talent Management” AND
“Talent Healthcare”). Strict inclusion and exclusion criteria were set for observational studies, while
grey and unpublished literature, uncontrolled studies, protocols, commentaries, and conference
proceedings were excluded. All included items were assessed for their quality according to set
criteria. Six hundred and eighty-four studies were identified, of which 24 met the requirements. The
resulting Talent Management Factors were grouped into nine categories: Programming, Attraction,
Development, Preservation, Performance Assessment, Work Climate, Culture, Succession Planning,
and Leadership. Based on these factors, we provide a holistic picture of the referred domain’s leading
developments. The paper determines the Talent Management factors and explains what happens
in practice. In this way, we contribute to building a theoretical framework for T.M. in terms of the
organizational context.
Keywords: talent management; healthcare; systematic literature review; qualitative content analysis;
strategy; leadership; quality services; sustainable services; organizational commitment
1. Introduction
Most theorists on Management describe Talent Management (T.M.) as the process
of attraction, development, and preservation of working people of increased abilities,
skills, and knowledge [1,2] T.M. constitutes a modern research field in Human Resources
Management (HRM) and is vital to survival and the organizations’ competitive advantage.
Through HRM, organizations manage their staff in the best possible way to increase pro-
ductivity, effectiveness, and quality of their services [3–5]. Implementing T.M. strategies for
the health services organizations positively impacts the organization itself, the personnel,
and the patients-beneficiaries.
There are several research studies in the international bibliography supporting the
positive effect of T.M. on outflows in the field of health [6–8]. A recent overview of T.M.
in nursing concludes that the implementation of T.M. strategies enhances nurses’ clinical
skills, increases the personnel’s work satisfaction, improves specialized medical attendants’
skills, and increases the organization's efficiency therapy rates of the patients [9]. Some
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