Digital Services Development Using Statistics Tools to Emphasize Pollution Phenomena Costin Gabriel Chiru, Mariana Ionela Mocanu, Monica Dr˘agoicea and Anca Daniela Ionit ¸˘ a Faculty of Automatic Control and Computers University Politehnica of Bucharest Splaiul Independentei 313, 060042-Bucharest, Romania costin.chiru@cs.pub.ro,mariana.mocanu@cs.pub.ro monica.dragoicea@acse.pub.ro,anca.ionita@upb.ro Abstract. This paper presents a perspective related to information service integration for pollution awareness evaluation. The proposed methodology is based on indirect information analysis as retrieved from available literature over time. A time series - type analysis highlighting usage of pollution-related terms is employed. The displayed impact of pollution is evaluated based on public awareness, exposed through dig- italized available publications. Estimation techniques and tools are also employed in order to evaluate the exact impact of pollution related events on society. The proposed methodology fosters the design of improved environmental monitoring smart services, specifically addressing the de- velopment of data processing components in information sub-systems of EISs (Enterprise Information Systems). Key words: digital transformation, business process digitalization, dig- ital information services, pollution events 1 Introduction Digital services and information-based intelligence define a major trend today that strives towards a strategic transformation of a new generation of business models that use technology paradigms supporting business process automation and digitization [1, 2, 3]. The promises of novel utilization modes of existing tech- nologies and the advance of new technologies bring to light increase awareness on the role of ”digitalization” as a vector for creating and delivering new value to service customers, as well as improved digital service experiences [4, 5, 6]. The advent of digital platforms such as Google, Facebook, Uber, Skype (to name but a few) emphasises the new modes of interactions for work, collabora- tion, and information management based on mobile, social, cloud, and big data evolution [7]. They foster implementation of a special type of Internet-based applications, the smart services supporting superior digital encounters between humans and technology [8, 9]. In this perspective, business process digitization becomes a main driver for value co-creation through customer experience inte- gration in the new digital transformation economy [10].