May 2013. Vol. 2, No.1 ISSN 2307-227X
International Journal of Research In Social Sciences
© 2013 IJRSS & K.A.J. All rights reserved
www.ijsk.org/ijrss
33
INTEGRATING SOFT SKILLS ASSESSMENT THROUGH SOFT SKILLS
WORKSHOP PROGRAM FOR ENGINEERING STUDENTS AT UNIVERSITY OF
PAHANG: AN ANALYSIS
Rashidi Abbas
1
, Fakhrul Adabi Abdul Kadir
2
, Ilhamie Abdul Ghani Azmie
3
Centre of Modern Languages and Human Sciences , University of Pahang Lebuh Raya Tun Razak, Malaysia
1
Department of Dakwah & Human Development, Academy of Islamic Studies University of Malaya, Malaysia
2
Department of Syariah & Management, Academy of Islamic Studies University of Malaya, Malaysia
3
e-mail: rashidi@ump.edu.my, fakhruladabi@um.edu.my, mieazmi@um.edu.my
ABSTRACT
The objective of this paper is to address the need for implementing Soft Skills Workshop that could be an instrumental in
developing and improving Soft Skills Program in UMP. The UMP Soft Skills components consist of Positive Values, Leadership,
Team Working, Oral Communication, Written Communication, and Learning Capabilities. Hence, the Soft Skills Expert Group at
the Centre for Modern Languages & Human Sciences, UMP took the initiative in organizing the Soft Skills 2 Workshop for final
year students before they set out for their industrial training. This program was organized to unveil the awareness of
employability skills and industrial requirements that should be attained by students in their industrial training as well as for their
future career development. Throughout the talk sessions, which based on the modules, group activities and assessments, this
workshop aims to instil and nurture the Soft Skills components within the students. A total of 226 final year Engineering students
out of 549 were selected as respondents. The study was conducted using survey methods. The descriptive methods of statistical
data analysis were utilized. Based on the analysis of the findings, generally it was found that the majority of the respondents were
agreed to the implementation process of the Soft Skills workshop. Most of them (more than 50%) stated that the “strongly agree”
and “agree” results to all question asked. Thus, this paper addresses a comprehensive and integrated model in fulfilling the needs
of final year students as well as stakeholders and governing agencies/bodies in order to produce proficient, expert and well-
competent graduates in academic, technical skills and non-technical skills.
Keywords
Technical skills and non-technical skills, Soft Skills (Kemahiran Insaniah), Employability, Industrial Training
1. INTRODUCTION
1.1 Background to Soft Skills
Studies by Stanford Research Institute and the Carnegie
Mellon Foundation among Fortune 500 CEOs found that
75% of long term job success depended on people skills and
only 25% on technical skills. This is true at other levels as
well. For effective performance in the workplace, companies
need their employees to have not only domain knowledge,
technical and analytical skills, but also the skills to deal with
the external world of clients, customers, vendors, the
government and public and work in a collaborative manner
with their colleagues. Even for MBA graduates the annual
rankings of MBA colleges often place communication and
interpersonal skills as the most critical skills needed for
success in the corporate world. Noted academic Prof. Henry
Mintzberg while speaking on the importance of soft skills
for MBAs, refers to the crucial soft skills- leadership,
teamwork, communication, and the ability to think outside
the box of a discipline-that separate the best from the rest in
the management world. Accountant also need soft skills-
Mayurkumar Dadewar an ERP consultant with Price water
house Coopers says Soft Skills are very important in
business. It is essential to be technically sound, but one
should also have ability to convey the idea to the masses in
the simplest possible manner. In the UK and India financial
services firms are facing a skills crisis, according to a report
from KPMG. The report, global skills for Graduates in
Financial Services”. Found that a soft skills gap is
increasingly apparent because of the development of
graduates with excellent technical knowledge, but who lack
soft business skills (Maya Khemlani David, 2007). What it
is important to emphasize is that soft skills are required not
only for established CEOs but even for first time entrants to
the job market. In fact, soft skills are of the essence for new
employees. A recent survey from Office team has revealed
that soft skills rather than technical skills are often valued
more by new employers. The survey involved more than
3000 administrative professionals and 400 human resource
manager (www.officeteam.com). Soft skills encompass a
number of attributes. The following skills are those most
valued by the employers in the survey.