70 Int. J. Electronic Business, Vol. 12, No. 1, 2015
Copyright © 2015 Inderscience Enterprises Ltd.
An exploratory study into the determinants of
adoption of mobile TV services: an integrated value
perspective
Mónica S. Borges*
ISCTE – University Institute of Lisbon,
Av. das Forças Armadas,
Lisbon 1649-026, Portugal
Email: borges_monica@yahoo.fr
*Corresponding author
Paulo Rita
Business Research Unit (BRU-UNIDE),
ISCTE – University Institute of Lisbon,
Av. das Forças Armadas,
Lisbon 1649-026, Portugal
Email: paulo.rita@iscte.pt
Margherita Pagani
EMLyon Business School,
23 Avenue Guy de Collongue,
Écully 69130, France
Email: PAGANI@em-lyon.com
Abstract: While promising appealing benefits to consumers and increased
revenues for stakeholders, mobile TV success remains very uncertain with
disappointing adoption levels. The literature suggests that there is no
comprehensive theoretical framework for explaining the adoption of
mobile TV services. Our paper aims to propose a new theoretical framework
for better understanding of consumers’ adoption of new mobile TV services.
The paper outlines major issues drawn from the extensive literature review and
an exploratory qualitative study that we carried out. We present a new
comprehensive value-centric framework that integrates theories and constructs
from different fields of research. As such, it fulfils identified theoretical gaps
while providing orientation to managers who deal with the development and
implementation of new mobile services.
Keywords: mobile services adoption; mobile TV; consumer value; uses and
gratifications.
Reference to this paper should be made as follows: Borges, M.S., Rita, P.
and Pagani, M. (2015) ‘An exploratory study into the determinants of adoption
of mobile TV services: an integrated value perspective’, Int. J. Electronic
Business, Vol. 12, No. 1, pp.70–94.