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July/August 2020 Home Healthcare Now 209
Joselito Briones / Stocksy
Leslie A. Alvarado, LMSW, Caroline Dorsen, PhD, FNP-BC, Char Jere, Louise Woerner, MBA,
FAAN, Emily Jones, and Sarah M. Miner, PhD, RN
When compared with their heterosexual cisgender (nontransgender) counterparts, LGBTQ+ older adults are more likely to delay
or not seek medical care, often due to fear of real or perceived discrimination from healthcare providers. HCR Home care is
a home healthcare agency in Upstate New York that has been delivering high-quality in-home healthcare services for over 40
years. We recognized that we had a unique opportunity to address the vulnerabilities of older adults in the LGBTQ+ community
and to better meet their health needs as they age in place. We developed a five-step process to implement a program to better
serve the home healthcare needs of the LGBTQ+ population in our community. The goal of this initiative is to provide ongo-
ing community education on home healthcare, awareness of the social and health issues surrounding LGBTQ+ older adults,
and ultimately to improve care and decrease health disparities. This article describes the five-step process, the challenges,
successes, and implications for the future. Ensuring there are healthcare solutions available for vulnerable and marginalized
individuals is key to changing the way home healthcare is structured and improving quality of life and health outcomes for all.
Designing a Program to Serve
Older Adult LGBTQ+ Populations
in Home Healthcare
B
y 2030, there will be an estimated 7 mil-
lion lesbian, gay, bisexual, transgender, and
queer/questioning (LGBTQ+) adults 65 or
older in the United States (National Resource Cen-
ter on LGBT Aging, 2013). The plus (+) in LGBTQ+
is added to be inclusive of other identities along
the LGBTQ+ spectrum that do not identify with
lesbian, gay, bisexual, or queer/questioning. When
compared with their heterosexual cisgender (non-
transgender) counterparts, LGBTQ+ older adults
are more likely to be single, live alone, and not have
children (Choi & Meyer, 2016). They are also more
likely to delay or not seek medical care as compared
with their heterosexual, cisgender counterparts,
often due to fear of real or perceived discrimination
from healthcare providers based on past negative
experiences or those expressed by friends or family
members (Movement Advancement Project, 2019).
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