360 Int. J. Business Excellence, Vol. 2, Nos. 3/4, 2009
Income as a determinant of the acquisition of cellular
products and services by tertiary students
Antonie Drotsky* and
David Benjamin Janse van Rensburg
Department of Marketing, Logistics and Sport Management
Tshwane University of Technology
Pretoria, South Africa
Fax: +27 12 382 5070
E-mail: drotskygap1@tut.ac.za
E-mail: jansevanrensburgdb@tut.ac.za
*Corresponding author
Johan W. de Jager
Department of Marketing, Logistics and Sport Management
Tshwane University of Technology
Pretoria, South Africa
Fax: +27 12 382 5627
E-mail: dejagerjw@tut.ac.za
Abstract: Cellular phones are not seen as a luxury for a select few but have
become a necessity for every person and obtained for a multitude of reasons
(Mutula, 2002). Students, similar to other consumers, use and consume cellular
communication products and services. Profitable opportunities exist should
products and services be developed to meet the specific expectations and
requirements of the student cellular communication market. One element that
has an influence is their available income. Information on the influence of
income can help cellular telecommunication ventures to develop marketing
plans for the student market. The purpose of this study was to determine
whether there were any differences between high- and low-income group
students in their selection of a cellular phone brand or network operator.
Two hypotheses were set to determine if there would be any significant
differences between the two income groups once independent decision making
was possible.
Keywords: students; cellular phones; network operator; income; cellular
telecommunication industry.
Reference to this paper should be made as follows: Drotsky, A.,
van Rensburg, D.B.J. and de Jager, J.W. (2009) ‘Income as a determinant of the
acquisition of cellular products and services by tertiary students’, Int. J.
Business Excellence, Vol. 2, Nos. 3/4, pp.360–373.
Biographical notes: Antonie Drotsky is a Lecturer at the Department of
Marketing, Logistics and Sport Management, Tshwane University of
Technology, South Africa where he lecturers in different marketing subjects.
His field of interest is personal selling. He is also involved with industry
research. As an author, he has contributed chapters to books, journals and
conference proceedings.
Copyright © 2009 Inderscience Enterprises Ltd.