Integration of Business and Manufacturing Processes through Industrial Machinery as a Service Approach Virgilio Gilart-Iglesias, Francisco Maciá-Pérez, Diego Marcos-Jorquera, Francisco J. Mora-Jimeno and Juan A. Gil-Martínez-Abarca Computer Science Department University of Alicante San Vicente del Raspeig. Spain {vgilart, pmacia, dmarcos,fjmora, gil}@dtic.ua.es Abstract— In manufacturing organizations is difficult to reach the requirements of the new business models (agile and dynamic adaptation to changes) due to technological and conceptual constraints between elements located at different levels of the organization, which prevents the integration of business and manufacturing processes. In this paper, a new industrial machinery model that achieves this integration has been proposed. This model, named IMaaS, shows the industrial machinery as a set of business processes, removing the conceptual constraints, and exposed as services, removing technology constraints. Keywords-BMP, SOA, Manufacturing Processes I. INTRODUCTION The new business models, oriented to mass customization, claim to the organizations new production models, more dynamics and flexible, that may become adapted, in agile way, to the environment changes due to the market demand [1]. In order to respond to the needs of the new business models, a new paradigm named BPM (Business Process Management) has emerged [2]. However, to achieve the viability of the new business models in the manufacturing organizations is a complex process, because there is not a full integration due to physical, technological and conceptual constraints and the lack of standards in production devices [3]. The main and most novelties integration proposals of business and manufacturing processes are focused on using of SOA paradigm and WS technologies in the production levels [3] [4]. However, these proposals focus on achieve the technological integration, but do not take into account the conceptual integration of both processes, avoiding an integral management according to the requirements of new business models. In order to achieve such full integration, in this paper a model, called Industrial Machinery as a Service (IMaaS), is proposed. This model adapts, both conceptually and technologically, the manufacturing processes and its management to the field of business processes, showing industrial machinery as part of a BPMS and technologically supported by the SOA paradigm. To remove technological constraints on the manufacturing lower level two processes were proposed [5], a physical normalization process that provides industrial machinery of computation and communication capacities and, a middleware normalization process that show industrial machinery as a services container that provides the appropriate infrastructure, in terms of middleware services, to the application services. This work focuses on the detailed description of the process that removes the conceptual constraints, the service normalization process. The remaining of this paper is organised as follows: section II focuses on service normalization process; section III describes a test scenario to validate the proposal; finally, in section IV, conclusions are exposed. II. SERVICE NORMALIZATION PROCESS To remove existing conceptual constraints, the Service Normalization Process shows the industrial machinery as part of BPMS through the Industrial Machinery BPM Pattern. The pattern functionality is exposed as services by means of SOA paradigm and WS technologies, allowing that manufacturing processes can be modified in an agile and flexible manner, aligning them with the changes in the strategic business objectives. A. Industrial Machinery BPM Pattern To develop the pattern, a process divided into two phases has been defined. In the first phase, a categorization of the business processes included in the industrial machinery has been made, showing the industrial machinery as a set of business processes (Industrial Machinery Business Processes Map). This model has been divided in three levels. At level 1, the business processes that execute the activities of higher abstraction level of industrial machinery have been considered. Level 2 is composed by the business processes that make up the business processes defined in the level 1, and can be divided, in reiterative way, in another processes included in the level 2. In the level 3, basic activities are included. These activities encapsulate the lowest behaviour level of the industrial machinery, and therefore, the behaviour closer to the mechanical functionality of industrial machinery.