2006-1030: HEALTHCARE QUALITY PARTNERSHIPS: AN EMERGING
EDUCATIONAL FRONTIER FOR INDUSTRIAL ENGINEERING TECHNOLOGY
PROGRAMS
Susan Scachitti, Purdue University-Calumet
SUSAN SCACHITTI is an Associate Professor of Industrial Engineering Technology at Purdue
University Calumet. She holds degrees in Industrial Engineering Technology from the University
of Dayton and a MBA in Management from North Central College. Prior to teaching, she has ten
years of industrial experience. Her industry accomplishments include playing key roles in
ISO9001 certification, implementing Lean techniques into an electronics manufacturing
environment and establishing a benchmark for a self-directed workforce. She has served as a
TAC/ABET commissioner since 2003 and program accreditation evaluator since 2001. She
currently teaches TQM and consults in the area of continuous improvement.
Heather Woodward-Hagg, Indiana University-Purdue University Indianapolis
HEATHER WOODWARD-HAGG is an assistant Professor of Industrial Engineering
Technology at the Indiana University-Purdue University Indianapolis. She is a Certified Six
Sigma Black Belt and a Certified Quality Engineer, . Professor Woodward spent 9 years at Intel
as a process and quality engineer and manufacturing statistician within semiconductor
manufacturing, specifically in the areas of Photolithography, Plasma-Enhanced and High Density
Chemical Vapor Deposition. Prof. Woodward’s areas of expertise include in the development and
implementation of closed-loop process control systems within high volume manufacturing.
Professor Woodward’s departmental research concentration involves adapting the quality and
continuous improvement methodologies and tools (i.e. Six Sigma, Lean) used within high volume
manufacturing for the service and healthcare industries, as well as small businesses. An additional
research concentration is the optimization of a performance based predictive cost model for high
volume manufacturing of Solid Oxide Fuel Cells. Professor Woodward is currently the director
for the Laboratory for Enterprise Excellence at IUPUI (LEE-IUPUI) and leading the effort for
development of a regional campus Healthcare based Lean Six Sigma initiative.
Lash Mapa, Purdue University-Calumet
LASH MAPA , Ph.D., is an Associate Professor of Industrial Engineering Technology at Purdue
University Calumet. Professor Mapa spent 10 years in industry as a Chemical Engineer, Project
Manager, Process Control Manager, QA Manager, Engineering Manager and Customer Service
Original Equipment Manager with major European and U.S. companies. He is a member of the
American Society of Quality and has trained industry personnel in Statistical Process Control,
Problem Solving, Project Management and Enhancing productivity of manufacturing personnel
for electrical service industry, rail road components manufacturer, thin film manufacturer and a
major steel producer, to name a few. He has been a faculty member for over 15 years at Purdue
University Calumet and consults and teaches Quality Techniques, Engineering Project
Management, Production and Operations Management, International Standards and Logistics.
© American Society for Engineering Education, 2006
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