© 2023 IJRAR May 2023, Volume 10, Issue 2 www.ijrar.org (E-ISSN 2348-1269, P- ISSN 2349-5138)
IJRAR23B3497 International Journal of Research and Analytical Reviews (IJRAR) 106
A Determination Of The Linkage Between
Employee Satisfaction And Organisational
Performance: A Mediating Role Of Rewards And
Benefits
Dr. Naqeeb Ullah, Aamir Ijaz, Aziz Ullah, Adil Nawaz
Abstract
Aim: It investigates the relationship between satisfaction of the employees towards their job and the
performance of the organisation. The mediating role of rewards and benefits is also explored in this research.
Method/Design: Quantitative research design has been selected in this study and the data was collected using
the questionnaire survey. The questionnaire survey was conducted from the employees and managers of banks
of Pakistan. The sample for the study is considered to be 250 employees and managers from different banks
such as HBL, UBL, Bank Alhabib, Meezan bank and Faysal bank. The data collected from the sample is
investigated using SMART PLS through structural equation modelling.
Findings: The findings revealed that the factors considered for the data collection and analysis are reliable
and valid. Furthermore, the path assessment indicated that the higher satisfaction of the employees towards
their ability utilisation, creativity and working condition lead towards higher organisation performance. It has
also revealed that rewards and benefits mediate this relationship significantly.
Contribution: The research contributed to current state of literature by elaborating the mediating role of the
rewards and benefits between the satisfaction of employees and performance. There are not yet any research
that explored this relationship and hence provide contribution to current literature and theory.
Future Implication: Future studies can consider those factors such as employee commitment, employee
engagement, and work life balance and job burnout. The mixed method research design can also be
considered by future studies to expand the findings of the current research.
Keywords: Job satisfaction, organisation performance, rewards and benefits