Int. J. Knowledge and Learning, Vol. 3, Nos. 4/5, 2007 465
Copyright © 2007 Inderscience Enterprises Ltd.
Social network analysis of self-taught e-learning
communities
Andrew Laghos* and Panayiotis Zaphiris
Centre for HCID,
City University,
Northampton Square,
London EC1V 0HB, UK
Fax: +44-(0)20-7040-8859
E-mail: dr847@soi.city.ac.uk
E-mail: zaphiri@soi.city.ac.uk
*Corresponding author
Abstract: The technique of Social Network Analysis (SNA) has been for years
used extensively in the fields of sociology and communication research.
Recently however, SNA has been extended to study online communication and
virtual communities. In this paper, we have used SNA to analyse the social
networks that have formed around a self-taught e-learning community.
In traditional face-to-face learning environments, the students are part of a
classroom where there is a teacher who presents the lectures and supervises the
communication interactions. But what happens when the learning takes place
online and there is no teacher to mentor the process? We have carried out SNA
on such a community with the aim of discovering what roles, groups and
characteristics the students take on when there is no teacher present and discuss
the implications of our results.
Keywords: social networks; online communities; computer-mediated
communication; social network analysis; SNA; knowledge and learning; social
interaction; learning environments; centrality; cliques; cohesion; cooperative
and collaborative learning.
Reference to this paper should be made as follows: Laghos, A. and
Zaphiris, P. (2007) ‘Social network analysis of self-taught e-learning
communities’, Int. J. Knowledge and Learning, Vol. 3, Nos. 4/5, pp.465–482.
Biographical notes: Andrew Laghos has joined the Centre for
Human-Computer Interaction Design in October 2003 at London’s City
University and is pursuing a PhD in the areas of Social Network Analysis,
Computer Mediated Communication and Computer Aided Language Learning.
He is an MSc in Interactive Multimedia, a BSc in Computer Science (with
emphasis in Information Management) and a certificate in Website
Development. His research interests include e-learning, website design, HCI,
online communities, music (both computerised and live) and communication
via the web.
Panayiotis Zaphiris is a Senior Lecturer at the Centre for Human–Computer
Interaction Design. Before joining City University, he was a Researcher at the
Institute of Gerontology at Wayne State University from where he received his
PhD in Human Computer Interaction (HCI). His research interests lie in
Human–Computer Interaction with an emphasis on inclusive design and social
aspects of computing. He is especially interested in HCI issues related to the
elderly and people with disabilities. He is also interested in internet related