© 2023, the author(s) Published by LP3M-IAI Syarifuddin. This is an open access article under the CC BY 4.0 license| 101
IQTISHODUNA: Jurnal Ekonomi Islam
E-ISSN: 2443-0056, P-ISSN: 2252-5661
Accredited Sinta 2 Number 148/M/KPT/2020
Volume 12 Issue 1, April 2023
Journal Page is available at:
https://ejournal.iaisyarifuddin.ac.id/index.php/iqtishoduna
Can Perceived Usefulness and Online Experiences Affect
ShopeePayFintech Usage by Millennial Muslims?
Helti Nur Aisyiah
1
, Septi Kurnia Prastiwi
2
, Asep Maulana Rohimat
3*
1,2
Department of Sharia Accounting, Faculty of Islamic Economics and Business, Universitas
Islam Negeri Raden Mas Said Surakarta, Indonesia
3
Department of Sharia Business Management, Faculty of Economics and Business,
Universitas Islam Negeri Raden Mas Said Surakarta, Indonesia
Article history:
Received December 13, 2022
Revised January 16, 2023
Accepted March 27, 2023
Available online on April 1, 2023
ABSTRACT
Financial Technology (Fintech) has been
embedded in the community, especially to
support their economic activities. The fintech
usage provides convenience, so that users are
increasingly widespread. This study aims to
determine the effect of perceived usefulness and
online experiences on the fintech usage with trust
as a mediating variable. This study used a
quantitative approach by distributing
questionnaires to 102 millennial Muslims in Solo
Raya. Questionnaires filled out by participants
were processed using the IBM SPSS Statistics
Version 26. The results showed that perceived
usefulness had an effect on fintech usage, while
online experiences had no effect on fintech usage.
Among perceived usefulness, online experiences,
and fintage usage, there was trust. However,
trust could not mediate between perceived
usefulness and online experiences on the fintech
usage. This research will contribute to fintech
developers in managing their technology by
taking into account perceived usefulness, online
experiences, and trust factors.
Keywords:
perceived usefulness, online customer
experiences, fintech usage, millennial
muslim
Paper type: Research paper
Please cite this article [Turabian of style
8th edition]: Aisyiah, Helti Nur, Septi
Kurnia Prastiwi, and Asep Maulana
Rohimat. “Can Perceived Usefulness and
Online Experiences Affect ShopeePay
Fintech Usage by Millennial Muslims?”.
IQTISHODUNA: Jurnal Ekonomi Islam 12,
No. 1 (April 1, 2023): 101-120. Accessed
April 8, 2023.
https://doi.org/10.54471/iqtishoduna.v12i1.2146
*Corresponding author
e-mail: helti.nuraisyiah@staff.uinsaid.ac.id
Page: 101-120
Abstrak: Teknologi keuangan (fintech) sudah tertanam di masyarakat, terutama untuk mendukung
kegiatan ekonomi mereka. Penggunaan fintech memberikan kemudahan, sehingga penggunanya semakin
meluas. Penelitian ini bertujuan untuk mengetahui pengaruh manfaat yang dirasakan dan pengalaman
online terhadap penggunaan fintech dengan religi sebagai variabel mediasi. Penelitian ini menggunakan
pendekatan kuantitatif dengan menyebarkan kuesioner kepada 102 muslim milenial di Solo Raya.
Kuesioner yang diisi peserta diolah menggunakan IBM SPSS Statistics Versi 26. Hasil penelitian
menunjukkan bahwa manfaat yang dirasakan berpengaruh terhadap penggunaan fintech, sedangkan
pengalaman online tidak berpengaruh terhadap penggunaan fintech. Di antara manfaat yang dirasakan,
pengalaman online, dan penggunaan fintech, terdapat religi. Namun, ternyata religi tidak dapat
memediasi antara manfaat yang dirasakan dan pengalaman online dalam penggunaan fintech. Penelitian
ini akan memberikan kontribusi kepada pengembang fintech dalam mengelola teknologinya dengan
mempertimbangkan manfaat yang dirasakan, pengalaman online, dan religi.