Vietnamese Service Robot Based on Artificial Intelligence Nguyen Tran Thanh Phong, Luong Huu Thanh Nam, and Nguyen Truong Thinh Ho Chi Minh City University of Technology and Education, Ho Chi Minh City, Vietnam Email: nttphong2412@gmail.com, luonghuuthanhnam5@gmail.com, thinhnt@hcmute.edu.vn Abstract—Service robot have been designed and developed for different objectives and requirements. Since robotic revolution, Vietnam is one of the most influenced among South-east Asia countries in developing artificial intelligence. People believe that robot will replace all blue-collars in almost company, even hospital and school in next few decades, therefore developers are trying to improve natural language interaction between human and robot, especially helping new vision for Vietnamese robotics. We have built a robot application that capable of understand Vietnamese natural language, there are four tasks which was mentioned solving the problems, even more AI method. Deep learning, on the other hand, is a sub-field of machine learning. In this paper, with these algorithms, artificial intelligent supported is much complex, people can communicate naturally with robot, not only English but also Vietnamese at well. In this paper, we will introduce the specification and intelligent interaction processing in naturally Vietnamese. 1 Index Terms—service robot, artificial intelligence, natural language processing I. INTRODUCTION Robot is often regarded as the biggest achievement of modern engineering. The modern robotics began as early as in the 1920s. Nearly a decade has gone by; the robotics field has accomplished tremendous improvement. Nowadays, industrial robots take part in the manufacturing; replace manual labors in fields that require extreme precision. Robots are even used in space exploring by scientists. Service robots recent attract a lot of attention from the public. Integrating with artificial intelligence of computer science, modern service robots has great potential as they are capable of perform many sophisticate works of the human. There is no doubt that, service robots are the prominent field in the near future. Thus, this paper is focused on Human Robot Interaction based on Artificial Intelligence. The specific target for this paper is a humanoid robot with two arms ad an animated face that is capable of expressing emotions. Its main purpose is to serve as a receptionist robot, in which robot main task range from informing customer on the center’s courses, employee and teachers, thus providing users with different necessary task. [1] The field of service robot has shown its potential in its near future, and currently attracting more researchers and technical companies more than ever. Many governments around the world also realize the potential of the field. Vietnamese government has funded many programs that their main objective is to encourage the use of robot in educational environment. It is expected that when children encountering more with robot, they will show curious and grow their interest in the technology field. Not only education benefits from service robot. In many other place in the world, service robots are also put into operation in boring, repeated task or dangerous environment. Although the topic in controversial, but it is certain that more and more service will be in operation in the near future. However, the interaction between human and robot pose some problem. The main issue is that humans hesitate when interacting with robot. From the psychological point of view, the main cause for this is that most people don’t feel comfortable interacting with robot, they feel that most robot is not friendly toward them. The main key here is, beside its main functionality, service robots also have to be seen as a friendly, human- like being in order to attract their users. This also is the main objective of me and other teams working on the same project. With the use of artificial intelligence, my goal to create a robot application that capable of understand natural language and further contribute to the development of Vietnamese robotics. Many governments around the world also realize the potential of the field. Beside the US and Japan – who are notoriously interested in the service robot field, Vietnamese government also took action. Vietnamese government has funded many programs that their main objective is to encourage the use of robot in educational environment. It is expected that when children encountering more with robot, they will show curious and grow their interest in the technology field. Not only education benefits from service robot. In many other places in the world, service robots are also put into operation in boring, repeated task or dangerous environment. Although the topic in controversial, but it is certain that more and more service will be in operation in the near future. Fig. 1 shows the service robot in this paper. The robot possesses 2 arms that can perform many different gestures as the robot interacting with its clients. To move around, the robot relies on a wheeled platform which is controlled by embedded microcontroller and the platform controller components. The platform can perform basic 701 International Journal of Mechanical Engineering and Robotics Research Vol. 9, No. 5, May 2020 © 2020 Int. J. Mech. Eng. Rob. Res doi: 10.18178/ijmerr.9.5.701-708 Manuscript received July 5, 2019; revised April 1, 2020.