Curr Pediatr Res 2016; 20 (1&2): 47-54 ISSN 0971-9032 www.currentpediatrics.com Curr Pediatr Res 2016 Volume 20 Issue 1 & 2 47 The Impact of Creating A Child-Friendly Hospital Environment in Pediatric Cancer Patients and Their Families in Comprehensive Cancer Center at King Fahad Medical City. Abdullah Bany Hamdan*, Sami AlShammary, Jesusa Christine Tamani, Sheena Peethambaran, Mona Hussein, Musa AlHarbi King Fahad Medical City, Comprehensive Cancer Center, Riyadh, Kingdom of Saudi Arabia Introduction Addressing the health needs of the patient has always been the main purpose of each health care organization around the world. Health is defned by World Health Organization as a “complete state of physical, mental and social well- being and not merely the absence of disease or infrmity” [1]. In order to achieve optimum level of health, clients should feel comfortable whenever they are in health care institution seeking medical help. However, various researches stated that there had been numerous patient experiences which have been subjectively described as a frightening one whenever an individual has to undergo treatment in the health care setting. Several factors had been considered on why such hospital experience have brought apprehension on the part of the patients like the typical environment where nothing else can be seen except anxious patients, rushing health care providers and overwhelming hospital equipment. What more if a child Background: Hospital admission can be scary for a child, most especially for hospitalized pediatric cancer patients, but studies show that there is growing evidence that environmental modifcation has a great impact in patient experience and health outcomes. Majority of pediatric cancer patients and their family was not satisfed with the unit environment. The aim of this study was to explore the impact of creating a child-friendly hospital environment in pediatric cancer patients and their families. Method: General surveys were conducted. Performance improvement team studied the result of the surveys, a specifc survey was formulated. Relevant data were collected. After studying the results, suggestions for improvement were considered. Contributing factors for their dissatisfaction were also analyzed in a form of Cause-and-Effect Diagram. A post-intervention survey was conducted. Result: Result of general, specifc survey and repeated focus group discussion showed that we need to create a child friendly hospital environment. Series of interventions applied like Wall posters designed to mimic a zoo, play rooms designated for certain age groups, quiet patient rooms for families to rest, an attractive waiting room and plasma televisions with kid channels. Post intervention satisfaction survey have shown an increase satisfaction rate of 90% from the pre-intervention satisfaction data which was 68%, with around 95% of hospital staff interviewed were very positive with the effects of the interventions to the patient’s journey of stay in the hospital. Conclusion: A hospital or healthcare setting needs essential tools to improve the quality of care continuously for their patient population to enhance comfort for the patient and the entire family. A small initiative to address the emotional needs of the patient can bring a huge difference in their health condition; thus, giving positive health outcome and an excellent journey of patient experience. Abstract Keywords: Child-friendly, Cancer, Pediatric, Recreation, Satisfaction. Accepted May 02, 2016