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Astri Anindya Sari et al. / A Strategic Planning for a College Student-Segment Shopping Mall / 157 - 169
In the midst of shopping mall development today, an understanding of
consumer behaviors and preferences is absolutely a must if we want
to plan successfuly a shopping mall. This knowledge will provide input
for strategic planning so that the concept offered for shopping mall
development will meet the consumers’ demand and may win the
market competition. This study explores the preferences of students
in Bandung as one of the potential market segments of the shopping
mall. Qualitative study was conducted to find out the reasons why
students choose a particular shopping mall as their favorite place. It
was found that the accessibility and design of the malls are important
as they enhance student preferences. In addition facilities in a shopping
mall which mainly attract college students segment are entertainment
facilities and eating counters.
© 2011 IRJBS, All rights reserved.
Received: February 20, 2011
Final revision: July 10, 2011
Keywords:
shopping mall,
students, preferences,
spatial physical characteristics,
activity.
Corresponding author:
*
anindyasari@gmail.com
**
hangsong@ar.itb.ac.id
***
baskorotedjo@ar.itb.ac.id
Astri Anindya Sari
*
, Hanson Endra Kusuma
**
, Baskoro Tedjo
***
SAPPK, Institut Teknologi Bandung - Indonesia
ARTICLE INFO ABSTRACT
A Strategic Planning for a College
Student-Segment Shopping Mall
A
lthough shopping mall culture was first
known in the western countries, the
current era of globalization has increasingly
promoted the global widespread development
of shopping malls including in major cities in
Indonesia. The rapid development of shopping
malls influences the lifestyle of urban community
(Erkip, 2002). As the economy improves, shopping
malls are no longer only seen as a place to go
shopping for the daily needs but they have become
an attractive place for recreation and socializing.
The change in lifestyle is perceived as a business
opportunity for developers in the retail and
commerce sector which immediately turns into a
competition to develop shopping malls with each
of their unique concepts and appealing features.
An understanding of consumer behaviors is
essential to determine the appropriate concept of
a mall targeted to specific segments of consumers.
Through an understanding of consumer behaviors,
a concept that is designed will suit the consumers’
tastes, desires and needs, leading the mall to
achieve the objective of earning profits.
Vol. 4 | No. 2
ISSN: 2089-6271