Int. J. Internet Marketing and Advertising, Vol. 4, No. 1, 2007 37
Copyright © 2007 Inderscience Enterprises Ltd.
Extrinsic and intrinsic motivation in the use of the
internet as a tourist information source
J. Alberto Castañeda*, Dolores Mª Frías,
Francisco Muñoz-Leiva and
Miguel A. Rodríguez
Department of Marketing and Market Research
University of Granada
Campus Universitario la Cartuja
18071, Granada, Spain
Fax: (+34) 958 24 06 95
E-mail: jalberto@ugr.es
E-mail: dfrias@ugr.es
E-mail: franml@ugr.es
E-mail: rmolina@ugr.es
*Corresponding author
Abstract: The modelling of new information technologies usage behaviour is
of great interest to managers who need to evaluate the probability of success in
the introduction of these technologies. This study empirically tests the capacity
of Davis’s Technology Acceptance Model (TAM) (Davis, 1989) and Davis
et al.’s Motivational Model (MM) (Davis et al., 1992) to help understand the
determinants of the intention to use the internet to search for holiday
information. The findings show that these theories do explain the intention of
internet use by the tourist.
Keywords: internet marketing; tourism information; Technology Acceptance
Model; TAM; Motivational Model; MM.
Reference to this paper should be made as follows: Castañeda, J.A.,
Frías, D.M., Muñoz-Leiva, F. and Rodríguez, M.A. (2007) ‘Extrinsic and
intrinsic motivation in the use of the internet as a tourist information source’,
Int. J. Internet Marketing and Advertising, Vol. 4, No. 1, pp.37–52.
Biographical notes: J. Alberto Castañeda is Associate Professor in Marketing
and Market Research, and holds a PhD in Business Sciences from the
University of Granada (Spain). His current specialisation and research
trajectories are focused on loyalty in online consumer behaviour. He has
published numerous academic papers, reports, courses, lectures and
communications on subjects such as internet loyalty, tourism marketing and
brand attitudes.
Dolores Mª Frías is Head of the Marketing Department at the University of
Granada. Her main research interest is in pharmaceutical marketing and
tourism marketing on the internet. She is author of several academic papers
about these topics in different courses.
Francisco Muñoz-Leiva is Associate Professor in Marketing at the University
of Granada. Although his main research interest is in city marketing, he
has also published papers on internet consumer behaviour and research
methodology. He is author of several academic papers and communications
about qualitative research, city benchmarking and internet acceptance.