International Journal of Advanced and Applied Sciences, 9(7) 2022, Pages: 194-203
Contents lists available at Science-Gate
International Journal of Advanced and Applied Sciences
Journal homepage: http://www.science-gate.com/IJAAS.html
194
The impact of administrative empowerment on the job satisfaction of
employees
Samer Ahmed Al Naggar *
Department of Public Administration, Northern Border University, Arar, Saudi Arabia
ARTICLE INFO ABSTRACT
Article history:
Received 22 January 2022
Received in revised form
12 April 2022
Accepted 2 May 2022
Recognizing the significance of administrative empowerment and job
satisfaction is vital in improving the organization's human resource
efficiency. So, the purpose of this study is to see how administrative
empowerment affects employee satisfaction at the Directorate of Health in
the Northern Border Region. The study used descriptive and analytical
methodology. The questionnaire was distributed to 167 employees found in
the Directorate of Health in the Northern Border Region. The study found
several results, the most important of which is the existence of the impact of
administrative empowerment with its five dimensions (participation in
decision-making-effective communication-employee motivation-training,
and continual education-teamwork) explained by 67% of the variance in the
level of job satisfaction of the employees. The main recommendation of the
study was to strengthen teamwork, consolidate cooperation, linking the
material and moral incentives with a set of objective standards to increase
employees’ motivation towards teamwork and thus increase job satisfaction
besides, increasing opportunities for participation in policymaking.
Moreover, efforts should be exerted to establish robust internal
communication channels that serve various administrative fields and enable
workers to increase their capabilities and job skills.
Keywords:
Administrative empowerment
Employee motivation
Job satisfaction
© 2022 The Authors. Published by IASE. This is an open access article under the CC
BY-NC-ND license (http://creativecommons.org/licenses/by-nc-nd/4.0/).
1. Introduction
*Organizations adapted to different changes and
challenges to achieve goals, and these issues urged
organizations to reinvest in human resources by
adopting modern management concepts. Frequently
organizations seek to engage leaders and workers in
the decision-making process, as well as build trust
between management and workers which is
embodied in freedom, autonomy, motivation to work
collectively, and teamwork instead of rigid hierarchy
in the institution all these stuff are granted to
employees. The top management tends to support
employees in addition to the adoption of an
administrative empowerment strategy, abandoning
the idea of centralization in decision making and
transforming from the traditional administrative
style to the open democratic style that allows the
* Corresponding Author.
Email Address: egy7007@gmail.com
https://doi.org/10.21833/ijaas.2022.07.020
Corresponding author's ORCID profile:
https://orcid.org/0000-0002-6005-7100
2313-626X/© 2022 The Authors. Published by IASE.
This is an open access article under the CC BY-NC-ND license
(http://creativecommons.org/licenses/by-nc-nd/4.0/)
empowerment of human resources, and lead to
innovation and creation.
For public service organizations to be more
appropriate and adaptive to the current conditions
and more progressive and capable to achieve
efficiency and effectiveness that is reflected in the
quality of service provided to the citizens, they
should apply administrative empowerment to their
human resources.
In past decades, the idea of subordination was
dominated as ta traditional model management that
opened the way for more democratic approaches
including participatory decision-making. The basic
concept for the different management styles is
empowerment which gives employees
empowerment to enjoy containing take
responsibility for on for whereas. Whereas the
managers were shifted from control to facilitation
and coordination of work activities, ae is less
concentration on decision making, and more
concentration on good communication, and
leadership. Furthermore, one of the essential roles of
managers is to help team members to develop
confidence and skills to make good decisions and
maximize capabilities (Watson, 2003).
However, Bowen and Lawler (1992; 1995) are
among few scholars who have stated that