Hypertension Research
https://doi.org/10.1038/s41440-020-0431-3
ARTICLE
Effectiveness of a patient-centered medical home model of primary
care versus standard care on blood pressure outcomes among
hypertensive patients
James Rufus John
1,2
●
W Kathy Tannous
3
●
Amanda Jones
4
Received: 21 November 2019 / Revised: 18 February 2020 / Accepted: 24 February 2020
© The Japanese Society of Hypertension 2020
Abstract
Patients with hypertension and other comorbidities have complex health care needs that are challenging to manage in
primary care. However, there is strong evidence suggesting that patient-centered approaches in primary care are effective in
managing complex multimorbidity. We aim to evaluate the effectiveness of a patient-centered medical home model called
‘WellNet’ versus that of standard care on blood pressure (BP) outcomes among hypertensive patients. We used a cohort
study design with a comparison group and case-series design to assess the ‘between-group’ and ‘within-group’ effectiveness
of the WellNet program delivered across six general practices in Sydney, Australia. The treatment group included 447
eligible patients who provided consent and who received general practitioner-led care with the integration of care
coordinators. The comparison group included 5237 matched patients receiving usual care at four geographically comparable
general practices. To assess changes over time, paired, and independent samples t-tests were used to determine significant
differences. In addition, analysis of covariance (ANCOVA) was used to identify any significant differences after adjusting
for potential covariates. The adjusted model showed significant reductions in systolic BP (-3.4 mmHg; 95% CI -5.1, -1.7;
p value < 0.001) in the treatment group at follow-up. However, no significant mean change was observed in diastolic BP.
The proportion of patients within the recommended range was found to be significantly higher in the treatment group than in
the comparison group (13.6% versus 6.4%). WellNet patients experienced statistically significant and clinically meaningful
improvement in BP during the follow-up. The findings of this study may be beneficial to both patients and providers in terms
of improved health outcomes and delivery of care, respectively.
Keywords Collaborative care
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Patient-centered medical home
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Blood pressure
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Hypertension
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Chronic care model
Introduction
Hypertension persists as one of the leading causes of death
and disability worldwide despite major advances in medical
treatment and technologies [1, 2]. In Australia, it is
estimated that one in three adults (34%) aged 18 years or
older has high blood pressure (BP) (BP ≥ 140/90 mmHg or
on antihypertensive medication), which is 6% higher than
the average prevalence among high-income countries [3–5].
There is sound evidence suggesting that uncontrolled
hypertension is a major risk factor for cardiovascular dis-
eases (CVDs), including ischemic heart disease, stroke,
heart failure, and chronic renal diseases [2, 6]. In addition to
its health burden, hypertension is associated with a sig-
nificant economic burden in terms of productivity-adjusted
life years and its impact on the health care system, which
accounted for direct costs of up to $1.8 billion in 2009
[7, 8]. In addition, data from general practices also indicate
that hypertension is the most commonly reported problem
(8 cases per 100 encounters) managed at the primary care
level in Australia [9]. While hypertension is associated with
significant health and economic ramifications, it is fortunate
* James Rufus John
james.john@rozettainstitute.com
1
Translational Health Research Institute, Western Sydney
University, Campbelltown, NSW, Australia
2
Rozetta Institute, Level 4, 55 Harrington Street, Sydney, NSW,
Australia
3
School of Business, Western Sydney University, Parramatta, NSW
2150, Australia
4
Sonic Clinical Services, Sydney, NSW, Australia
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