Implementation of Multidimensional Scaling (MDS) in
Determining the Positioning of Rasa Dewa Juice:
Strategy Micro Small Business (SME’s) Product
Fatimah
1
, Darna
2
, Elisabeth Y.M.
3
{fatimah@akuntansi.pnj.ac.id
1
, darna@akuntansi.pnj.ac.id
2
, lisayansye@yahoo.co.id
3
}
Politeknik Negeri Jakarta, Indonesia
1, 2, 3
Abstract. Consumer perception of a product is important to be known by producers, so
that producer can decide the right marketing communication. This study aims to analyze
the positioning of consumer perceptions of Belimbing Dewa Juice products produced by
small and micro enterprises (SMEs) in the city of Depok. The Multidimensional Scaling
(MDS) method with the attributes of taste, packaging, promotion, and prestige is chosen
to illustrate a map of consumer perceptions of Belimbing Dewa Juice. This method tries
to compare Jus production of SMEs with three similar beverage products (Pulpy Orange,
Floridina, and Coolant) produced by large producers. In this analysis, a purposive
sampling approach is chosen by interviewing 100 consumers to be evaluated. MDS
analysis results with attributes of taste, packaging, promotion, and prestige; shows that
the position of Belimbing Dewa Juice is far apart from Coolant, Floridina and Pulpy
Orange brand drinks with Euclidean distance (D) scales of 0.693; 1,117 and 1,565. On
the contrary, Coolant, Floridina, and Pulpy Orange are close to each other. This shows
that packaged beverages from large producers compete with one another. Whereas the
positioning of Belimbing Dewa Juice based on the attributes of taste, packaging,
promotion, and prestige cannot be categorized as competitors of the three types of
manufacturer's beverages.
Keywords: Multidimensional scaling, positioning, consumer perception
1. Introduction
Recent global economic development is experiencing intense competition that requires
every producer to innovate the development and the improvement of its products’ quality.
According to Supriyadi [1], the quality of products is the main weakness of SME products
which makes it difficult to compete with similar products produced by large companies.
Beverage products which are made of local fruits are currently very diverse by offering
different flavors, these conditions lead to high competition between one brand and another. In
addition to being required to be able to compete through the quality of its products, fruit-
flavored beverage manufacturers are also required to be able to influence consumers through
promotional activities that are vigorous in various print media, television media, billboards,
and other promotional media.
Rasa Dewa juice is one of SMEs’ brand who wants to be appointed as a superior product
and a distinctive feature of Depok city because this product uses the raw material of starfruit
which is considered as an "Icon" of Depok city. However, Rasa Dewa juice has not been
widely known by the public, even by the people of Depok city themselves. The owners have
ICTES 2018, November 21-22, Bali, Indonesia
Copyright © 2019 EAI
DOI 10.4108/eai.21-11-2018.2282281