IDEAS: Journal of Management and Technology, 2(1) 2022, 1-11 E-ISSN: 2808-1803 IDEAS: Journal of Management and Technology Available at: http://e-journal.president.ac.id/presunivojs/index.php/IDEAS QUALITY OF WORK LIFE PROGRAMS AND ITS INFLUENCE ON EMPLOYEE PERCEPTION OF PROCEDURAL JUSTICE: CASE STUDY OF REAL ESTATE COMPANY IN INDONESIA Olivia Ruth Natalia 1 , Maria Jacinta Arquisola 2* 1 President University, olivia.itscorcilar@gmail.com 2 President University, mjarquisola@president.ac.id ABSTRACT Quality of work life (QWL) is one company program that can impact employee performance, and producing more satisfied and engaged employees. PT ABC is a city property developer that implements QWL programs. The purpose of this study is to evaluate PT ABC employees’ perception about QWL, and its influence on employee perceptions of procedural justice. QWL is a program that improves employee welfare, atmosphere, and experience in the places where they work. Procedural justice is when policymakers follow the procedural rules that exist in distributing the results of its human resources programs, in this case, QWL programs. This research used a quantitative method; data was collected using survey questionnaire. Purposive sampling was used to identify and enjoin 200 respondents to participate. The results of this study show that the QWL dimensions that are perceived dissatisfactory and needs improvement are adequate and fair compensation, growth and security and total life space. These four dimensions have significant positive effect on perceptions of procedural justice. This research contributes to identifying areas of QWL that need to be given attention and have implications for organizations to improve the working conditions of employees in Indonesia. Keywords: QWL, procedural justice, employee perceptions, property developer, Indonesia 1. Introduction Employee productivity is crucial in every firm. Employee performance is a complex process that includes both the employee's own internal performance and the company's strategic initiatives. Motivation, goals, and expectations are just a few of the internal aspects to consider. The physical and non-physical environment of a corporation are external influences. Good performance is, of course, a desire for all firms and institutions that employ people, because their efforts are expected to boost the company's total performance (Husnawati, 2006). Quality of work life (QWL) is one company program that can impact employee performance with the end result of producing more satisfied and engaged employees. ____________ * Corresponding Author