Citation: Mabunda, S.A.; Durbach,
A.; Chitha, W.W.; Moaletsane, O.;
Angell, B.; Joshi, R. How Were
Return-of-Service Schemes
Developed and Implemented in
Botswana, Eswatini and
Lesotho? Healthcare 2023, 11, 1512.
https://doi.org/10.3390/
healthcare11101512
Academic Editor: Pedram Sendi
Received: 23 April 2023
Revised: 18 May 2023
Accepted: 19 May 2023
Published: 22 May 2023
Copyright: © 2023 by the authors.
Licensee MDPI, Basel, Switzerland.
This article is an open access article
distributed under the terms and
conditions of the Creative Commons
Attribution (CC BY) license (https://
creativecommons.org/licenses/by/
4.0/).
healthcare
Review
How Were Return-of-Service Schemes Developed and
Implemented in Botswana, Eswatini and Lesotho?
Sikhumbuzo A. Mabunda
1,2,
* , Andrea Durbach
3
, Wezile W. Chitha
4
, Oduetse Moaletsane
5
, Blake Angell
2,†
and Rohina Joshi
1,2,6,†
1
School of Population Health, University of New South Wales, Sydney, NSW 2052, Australia
2
The George Institute for Global Health, University of New South Wales, Sydney, NSW 2042, Australia
3
Australian Human Rights Institute, University of New South Wales, Sydney, NSW 2052, Australia
4
Health Systems Enablement and Innovation Unit, University of the Witwatersrand,
Johannesburg 2000, South Africa
5
Pharmacovigilance and Clinical Trials, Botswana Medicines Regulatory Authority,
Gaborone P.O. Box 505155, Botswana
6
The George Institute for Global Health India, New Delhi 110025, India
* Correspondence: drskhumba@gmail.com or s.mabunda@unsw.edu.au
† Joint senior authors.
Abstract: Botswana, Eswatini and Lesotho are three Southern African countries that make use of
return-of-service (RoS) schemes to increase human resources for health in their countries. These
initiatives bind beneficiaries to a pre-defined period of service upon the completion of their studies
based on the length of funding support received. We aimed to review the history of these policies
to understand the conceptualisation, intent and implementation of these schemes. We used a multi-
methods research design which consisted of a literature review, a policy review and semi-structured
interviews with policymakers and implementors. All three governments have a combination of
grant-loan schemes and full bursaries or scholarships. The policies have all been operating for
over 20 years, with Eswatini’s pre-service policy being the oldest since it was introduced in 1977,
followed by Lesotho’s 1978 policy and Botswana’s 1995 pre-service policy. These policies have never
been reviewed or updated. RoS schemes in these countries were introduced to address critical skills
shortages, to improve employability prospects for citizens, to have competent public sector employees
by global standards and to aid the career progress of government employees. Ministries of Health are
passive role players. However, these schemes can only be efficient if there is clear cooperation and
coordination between all stakeholders.
Keywords: health system; health workforce; human resources; health policy; bursary
1. Introduction
With high burdens of morbidity and premature mortality, many Southern African
countries are failing to meet their health targets [1]. Contributing to this are the marked
human resources for health (HRH) shortages and maldistribution [1,2]. Botswana, Eswatini
(formerly Swaziland) and Lesotho are three landlocked middle-income Southern African
countries (Table 1), which are mostly rural and have pronounced health worker shortages,
especially in rural areas [3–9]. With Lesotho completely surrounded by South Africa, all
three countries share borders with South Africa [7–9]. In 2019, these three countries had the
highest reproductive-age (15–49 years) HIV prevalence in the world, with Eswatini ranking
first and Botswana ranking third [10]. Lesotho has the highest tuberculosis (TB) incidence
in the world, which stood at 650/100,000 people in 2020 [11]. All three countries have
a doctor-to-population ratio of below 5 per 10,000 population and a nurse and midwife
population ratio of below 42 per 10,000 population [12]. The ratio of doctors, nurses and
Healthcare 2023, 11, 1512. https://doi.org/10.3390/healthcare11101512 https://www.mdpi.com/journal/healthcare