84
https://doi.org/10.1177/0008125618825139
California Management Review
2019, Vol. 61(2) 84–103
© The Regents of the
University of California 2019
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DOI: 10.1177/0008125618825139
journals.sagepub.com/home/cmr
Business Models
Simple Rules for a
Network Ef fciency
Business Model:
THE CASE OF VIZIO
Sayan Chatterjee
1
and Kurt Matzler
2
SUMMARY
Business models that unlock efficiency across entire networks are becoming increasingly
common in the so-called sharing economy. However, the principles underlying these
models can also be used in B2B settings. This article proposes some simple rules that
managers can use in a systematic process to build similar disruptive business models.
It illustrates these rules by deconstructing the go-to-market strategy that resulted in
Vizio becoming the dominant flat panel TV vendor in the United States.
KEYWORDS: business models, business model development, business model
innovation, case study, competitive strategy, value chains
T
hree steps to designing innovative business models are where to
play, how to win, and what to do.
1
The roots of the three steps lie in
what Michael Porter calls the longitudinal problem.
2
Current strat-
egy analysis suggests a winning strategy can only be delivered by
possessing critical capabilities that cannot be easily copied by others. The much
more difficult challenge is, given the initial conditions, managers need normative
rules to choose the option that will most likely result in the critical capabilities.
The longitudinal problem involves going down the chain of causality.
3
The three steps mentioned earlier are steps in this chain of causality. At the
inception, “where to play” challenges managers to decide the attributes the firm
wants its customers to have given the initial conditions. Clearly, the implied
assumption is that the proposed attributes (such as reduced price) are different or
missing from the offerings available at that point in time. The next step, “what to
do” frames the challenge of designing the activity system (capabilities) that can
deliver the proposed attributes. Porter suggests that at this step, managers need to
1
Case Western Reserve University, Cleveland, OH, USA
2
University of Innsbruck, Austria