Open Journal of Social Sciences, 2019, 7, 1-23
http://www.scirp.org/journal/jss
ISSN Online: 2327-5960
ISSN Print: 2327-5952
DOI: 10.4236/jss.2019.78001 Aug. 7, 2019 1 Open Journal of Social Sciences
Exploring the Factors Affecting Employee’s
Satisfaction in Non-Government Organizations
(NGOs) of Bangladesh: An Experience from
Bangladesh Rural Advancement Committee
(BRAC)
Mohammed Mahin Uddin
1
, Md. Zia Uddin
2
, Rajesh Paul
1
, Tajdar Khan
1
, Sumran Ali
1*
1
School of Public Affairs, University of Science and Technology of China, Hefei, China
2
Comilla University, Comilla, Bangladesh
Abstract
The paper contributes to research on employee satisfaction theory through
analysing relationship between Job security (JS), job innovativeness (JI), in-
ternal communication (IC) and compassion & self-sacrifice (CSS) as antece-
dents of employee’s satisfaction (ES) in NGOs sectors in Bangladesh, and the
moderating role of education & training (ET) in this relationship. The con-
ceptual framework is examined using structural equation modelling. Data
analysed has been drawn from 260 employees of BRAC NGOs located in
Comilla and Chandpur districts of Bangladesh. The findings of this research
positively strengthen the Non-government Organizations (NGOs) of Bangla-
desh with providing the job satisfaction to the employee by exploring the an-
tecedents of employee’s satisfaction in NGOs. These outcomes of the study
are consistent with the conclusion that employers of NGOs working in Bang-
ladesh should cordially focus on employee’s satisfactory factors for the sake of
assuring better performance and productivity.
Keywords
Employee Satisfaction, The Theory of Employee Satisfaction, NGOs, BRAC,
Bangladesh
1. Introduction
NGOs have long working experience in Bangladesh and just immediately after
How to cite this paper: Uddin, M.M.,
Uddin, Md.Z., Paul, R., Khan, T. and Ali, S.
(2019) Exploring the Factors Affecting Em-
ployee’s Satisfaction in Non-Government
Organizations (NGOs) of Bangladesh: An
Experience from Bangladesh Rural Ad-
vancement Committee (BRAC). Open Jour-
nal of Social Sciences, 7, 1-23.
https://doi.org/10.4236/jss.2019.78001
Received: July 6, 2019
Accepted: August 4, 2019
Published: August 7, 2019
Copyright © 2019 by author(s) and
Scientific Research Publishing Inc.
This work is licensed under the Creative
Commons Attribution International
License (CC BY 4.0).
http://creativecommons.org/licenses/by/4.0/
Open Access