Citation: Meeûs, J.; Dewulf, W.;
Macário, R. Management Systems
in Aviation: Challenges and
Opportunities to Upgrade to an
Integrated Management System.
Sustainability 2023, 15, 10424.
https://doi.org/10.3390/
su151310424
Academic Editor: Laura Eboli
Received: 4 June 2023
Revised: 23 June 2023
Accepted: 30 June 2023
Published: 2 July 2023
Copyright: © 2023 by the authors.
Licensee MDPI, Basel, Switzerland.
This article is an open access article
distributed under the terms and
conditions of the Creative Commons
Attribution (CC BY) license (https://
creativecommons.org/licenses/by/
4.0/).
sustainability
Article
Management Systems in Aviation: Challenges and
Opportunities to Upgrade to an Integrated Management System
Joeri Meeûs
1,
* , Wouter Dewulf
1
and Rosário Macário
2
1
Faculty of Business and Economics, Department Transport and Regional Economics, University of Antwerp,
132000 Antwerp, Belgium; wouter.dewulf@uantwerpen.be
2
Instituto Superior Técnico, Universidade de Lisboa, Av. Rovisco Pais, 11049-001 Lisboa, Portugal;
rosariomacario@tecnico.ulisboa.pt
* Correspondence: joerimeeus@hotmail.com
Abstract: Airlines’ principal focus these days is on managing safety risks. However, multiple manage-
ment systems are established individually to manage other risks without any form of interoperability
to function as one integrated management system, to have a holistic view of the different risks in an or-
ganisation. This study will review if an integrated management system can be developed by looking
at the interoperability of existing management systems to define a common standard/language across
all individual management systems, to work as one integrated system. A survey was developed and
rolled out via aviation organisations towards airlines to capture the quantitative data on how manage-
ment systems are implemented, as these data are currently unavailable. The main contribution of this
article is that it provides an overview of how management systems are implemented within airlines
today, how they work together, and where interoperability could be improved between different
systems. This paper provides the primary outcome of the survey, an overview of the status of inter-
operability between the different systems, and where interactions could be improved. Findings have
shown that although different management systems are implemented, there needs to be a correlation
to be able to work as an integrated system. Secondly, different management systems speak different
risk languages with work against integration. Finally, large airlines with a fleet of over 50 aircraft
have less integration between their different management systems. Besides the lack of regulations,
IMS in aviation needs more research. This paper’s contribution lies here, as it provides an overview
of which management systems are implemented in the aviation industry and if integration exists
between those. Due to the limited research in this field, this paper, with the survey results, provides
new insights into if and how interoperability exists between different systems in aviation. It also
provides a unique insight into the different management systems airlines use. The results will be
used in the following research phase to develop a concept for an integrated management system, one
language, on which other management systems can be built.
Keywords: management systems; integration; interoperability; risk
1. Introduction
As of 2002, EASA Aviation regulations took effect for all European operators. A strong
focus is added to the Management System of an airline, consisting of a safety pillar and
a compliance monitoring pillar. It became clear that the requirements for safety were
much more advanced than the compliance monitoring requirements. However, strangely
enough, the regulator leaves it up to the operator on how and which risks must be assessed,
leading to different methodologies used in the industry. No comparison can be made
between operators.
Looking at the Management Systems of an airline, limited standards are defined. If
standards are defined, for example, in the safety pillar of the management system, in that
case, there is no possibility to compare data or benchmark the different risks similarly. We
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