Full length article
Accuracy and bias of ICT self-efficacy: An empirical study into
students’ over- and underestimation of their ICT competences
Koen Aesaert
a, *
, Joke Voogt
b
, Els Kuiper
b
, Johan van Braak
a
a
Department of Educational Studies, Ghent University, Henri Dunantlaan 2, B9000, Ghent, Belgium
b
Department of Educational Sciences, University of Amsterdam, Nieuwe Achtergracht 127, 1001 NG, Amsterdam, The Netherlands
article info
Article history:
Received 2 March 2017
Received in revised form
4 May 2017
Accepted 6 May 2017
Available online 7 May 2017
Keywords:
ICT self-efficacy
Bias
Accuracy
Primary education
ICT competences
abstract
Most studies on the assessment of ICT competences use measures of ICT self-efficacy. These studies are
often accused that they suffer from self-reported bias, i.e. students can over- and/or underestimate their
ICT competences. As such, taking bias and accuracy of ICT self-efficacy into account, would improve the
validity of these studies and the predictive power of the ICT self-efficacy measures used. Consequently,
the general aim of this study is twofold. First, to explore the degree to which primary school students are
under- and/or overestimating their ability in digital information processing and communication. Second,
to identify student characteristics that are possibly related to the accuracy of ICT self-efficacy. Infor-
mation on accuracy and bias of ICT self-efficacy was gathered by comparing students’ results on an ICT
self-efficacy scale and a performance based ICT competence test. Both instruments were administered to
378 sixth grade students from 58 primary schools in Flanders (the Dutch speaking part of Belgium).
Information on the explanatory student characteristics was gathered through a questionnaire that was
administered to the same students. The results indicate that primary school students make relatively
accurate and positively biased judgments about their ability in digital information processing and
communication. Further, the results indicate that primary school students’ actual ICT competences and
previous ICT experience are related to their accuracy of ICT self-efficacy. As this study is one of the first to
investigate primary school students’ accuracy and bias of ICT self-efficacy and to identify potential
explanatory variables, it provides new insights into the nature of ICT self-efficacy.
© 2017 Elsevier Ltd. All rights reserved.
1. Introduction
In general, ICT self-efficacy comprises computer and Internet
self-efficacy (Papastergiou, 2010) and is defined as a person’s
judgment regarding his or her ability in using the computer and the
Internet (Papastergiou, Gerodimos, & Antoniou, 2011; Torkzadeh,
Chang, & Demirhan, 2006). In most research, ICT self-efficacy is
operationalized as a measure of strength. Similar to other types of
self-efficacy strength such as math self-efficacy strength (Chen,
2003), ICT self-efficacy strength refers to the level or extent of
one’s belief of using the computer and the Internet. As such, ICT
self-efficacy strength can vary from low levels (weak belief) to high
levels (strong belief). The relation between variation in strength of
ICT self-efficacy and regulation of students’ emotions, choices, and
courses of actions towards using ICT, as well as the determination of
their actual ICT competences, has been intensively acknowledged in
the research literature (Aesaert, Van Nijlen, Vanderlinde, Tondeur,
Devlieger and van Braak, 2015; Barbeite & Weiss, 2004; Sam,
Othman, & Nordin, 2005; Sun, 2008). These studies succinctly
indicate the importance of elevating students’ level of ICT self-
efficacy in order to develop their ICT competences and improve
their use and feelings towards ICT. For example, results of Tsai and
Tsai (2003) revealed that students with higher ICT self-efficacy tend
to have better online information processing strategies. Aesaert
et al. (2015) found that primary school students’ ICT self-efficacy
is positively related to their actual competence in locating and
processing digital information, and communicating using a com-
puter. Similarly, results of the international ICILS 2013 study indi-
cate that the higher students’ basic ICT elf-efficacy, the higher their
computer and information literacy (Fraillon, Ainley, Schulz,
Friedman, & Gebhardt, 2014). Further, ICT self-efficacy is posi-
tively related to perceived ease of use and perceived usefulness of
technology, and to behavioral intention to use technology (Aesaert
et al., 2015; Courtois et al., 2014; Ong & Lai, 2006). A study of
* Corresponding author.
E-mail address: koen.aesaert@ugent.be (K. Aesaert).
Contents lists available at ScienceDirect
Computers in Human Behavior
journal homepage: www.elsevier.com/locate/comphumbeh
http://dx.doi.org/10.1016/j.chb.2017.05.010
0747-5632/© 2017 Elsevier Ltd. All rights reserved.
Computers in Human Behavior 75 (2017) 92e102