International Journal of Medical Science and Clinical Research Studies ISSN(print): 2767-8326, ISSN(online): 2767-8342 Volume 02 Issue 06 June 2022 Page No: 445-450 DOI: https://doi.org/10.47191/ijmscrs/v2-i6-01 , Impact Factor: 5.365 445 Volume 02 Issue 06 June 2022 Corresponding Author: Ery Purwanti The Relationship between Heavy Workload and the Nurse’s Performance Ery Purwanti 1 , Suryo Ediyono 2 1 Doctoral Study Program of Development Extension, Health Promotion Major, Sebelas Maret University, Surakarta 2 Faculty of Cultural Studies, Sebelas Maret University, Surakarta ABSTRACT ARTICLE DETAILS Background: Public Health Centers (Puskesmas) is a functional organization that runs integrated, comprehensive, evenly acceptable, and reachable health services for the community. Puskesmas are required to have better quality in accordance with the potential problems in its working area each. Along with the progress of the community, service delivery demand is getting more complex and critical (Zaidin, 2012). This becomes a burden for nurses in performing services for complex demands without being followed by balanced numbers of workers, infrastructure, and other factors. Purpose: To examine the workload and the performance of nurses in Puskesmas Banjarnegara District. Methods: the study is a descriptive correlational study with a cross-sectional design. The population was nurses in Puskesmas Wanayasa 1 and 2, Puskesmas Batur 1 and 2, Puskesmas Karangkobar, Puskesmas Kalibening, Puskesmas Pandanarum and Pukesmas Pejawaran with a total of 39 nurses. Samples were determined using a total sampling technique in accordance with the inclusion and exclusion criteria. Data were collected using a questionnaire. Then, the data were analyzed using bivariate and univariate analysis with the Spearman rank test. Results: Most nurses experienced a high workload with a total of 16 respondents (41%). The majority of nurses had a fairly good performance with a total of 22 respondents (56.4%). The results showed a value of 0.000 with a significance value of 0.05 and have a negative correlation. Conclusion: The workload and the performance of Puskesmas nurses have a significant relation. KEYWORDS: Workload and performance, Puskesmas Published On: 01 June 2022 Available on: https://ijmscr.org/ INTRODUCTION Nursing services in the preventive function at Puskesmas are important for patients. Nurses as "The caring profession" have a very important position in supporting the achievement of successful health services, considering that nursing services are provided 24 hours continuously (PPNI, 2018). Along with its development, public demand for health services become more complex and critical (PPNI, 2019). Indonesian Law No. 38 of 2014 states that nurses are people who have the ability and have been recognized by the government for their ability (Elizar et al., 2020). Nursing services are a form of professional service of health services that are based on nursing knowledge and skills aimed at individuals, families, groups, and communities, both healthy and sick (Ponnet et al., 2019). In providing services, nurses always perform their tasks constantly and continuously, and even they contribute to the quality of a hospital (Adatara et al., 2021). The professionalism of nurses in providing nursing services can affect their performance of nurses (Ryusuke & Sanica, 2021). If the nurses perform optimally in providing basic services including promotive, preventive, curative, and rehabilitative, the quality of health services will be better (Silitonga et al., 2020). Performance is the result of a person's work that has a strong relationship with the goals of an organization, customer satisfaction, and economic contribution (Macphee et al., 2017). The performance of nurses is a form of professional service that is part of health services.