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Chapter 16
DOI: 10.4018/978-1-5225-2599-8.ch016
ABSTRACT
Integrated Marketing Communications (IMC) was gaining popularity even before the World Wide Web.
But with the explosion of online marketing, it is nearly impossible to avoid integration. This chapter
will explore how digital and mobile marketing are dictating such changes in marketing. An overview of
modern mobile marketing practices and trends builds upon a comparison of the traditional marketing
mix (4 Ps) with a more consumer-oriented concept of 4 Cs. As products are being replaced with con-
sumers, promotion with communication, place with convenience, and price with cost, the rise of mobile
devices and the mobile Internet brings up a multitude of new concepts into traditional marketing theory
and practice. Supplemented with best industry examples, the review of emerging mobile marketing
concepts moves from broad online strategies, like inbound marketing, to very mobile-specifc trends,
like the Internet of Things.
INTRODUCTION
Over the past two decades, marketing, advertising, branding, public relations, direct sales, packaging,
point of purchase, sales promotions, special events, direct response and social media have all become
intertwined by the increasingly popular strategic approach of “integrated marketing communications”
(IMC). In many organizations now one unit encompasses all of these activities. The theoretical and
pragmatic basis for this approach is that all of these activities in an organization can and should help
overcome common challenges, influence the same target audiences, pursue the same goals and objec-
tives, and coordinate their strategies and tactics.
Marketing and Mobile:
Increasing Integration
Kenneth E. Harvey
KIMEP University, Kazakhstan
Yulia An
The Ilmenau University of Technology, Germany