https://injurity.pusatpublikasi.id/index.php/in 319 SUPPLY CHAIN MEASURING PERFORMANCE WITH SCOR MODEL BUSINESS PROCESS MAPPING Wahyudi, Haliah, Andi Kusumawati Universitas Hasanuddin, Indonesia Email: wahyudi8796@gmail.com, haliah@fe.unhas.ac.id, andikusumawati@fe.unhas.ac.id Abstract In general, this study aims to provide a general framework for measuring general supply chain performance. This research uses business process mapping with the Supply Chain Operations Reference (SCOR) 11.0 model. PT Semen Bosowa Maros faces increasingly fierce competition conditions with other cement industry companies. PT Semen Bosowa must be able to increase the company's competitiveness by increasing the effectiveness and efficiency of its productivity, producing high-quality products, on time and providing good service for consumers. To achieve this, companies must have a good supply chain system. Based on observations, the supply chain problems faced by PT Semen Bosowa Maros are related to the source process, namely the fulfillment of material supplies that have an impact on the production process The hampering of the production process has an impact on the company's inability to meet customer demand. (make). This will certainly reduce the company's competitiveness in the midst of increasingly fierce competition in the cement industry. The findings of this study show that the business processes of PT Semen Bosowa Maros have been implemented well. Of the 12 performance measurement metrics used, there are 8 metrics with details, namely: internal meeting, planning cycle time, source defect rate, source fill rate, failure in process, orders ready to pick by customer, customer complaint, and return rate has been in a very good position (excellent). Three other metrics have been in good position: source lead time, machine efficiency, and delivery fill rate. Only the forecast accuracy metric is in a marginal position. Keywords: Supply Chain Management; Supply Chain; Supply Chain Measuring Performance; Supply Chain Operations Reference (SCOR). INTRODUCTION The development of the business world in Indonesia is currently experiencing very rapid progress, so the competition faced by companies is getting tighter. In this condition, companies are required to increase effectiveness and efficiency, as well as improve the quality of products and services in order to affect customer satisfaction and support the company's long-term survival. In addition, to increase competitiveness, companies must be able to integrate the management of various management functions to form a good supply chain system through the concept of supply chain management. Supply chain management is concerning and managing the business from the procurement of raw material to manufacturing to distribution, customer service and finally reprocessing and disposal of products (Samudrala et al., 2022). Pujawan & Er, (2017) reveal that the supply chain is a network of companies that work together to create and deliver a product to the hands of end users. Jacobs & Chase,( 2015), reveal that the supply chain is a process that moves information and raw materials from and to the company's manufacturing and service processes. Good supply chain implementation can improve the company's performance and competitiveness capabilities through increasing the effectiveness and efficiency of company operations. To provide low cost, good quality products, supply Injuruty: Interdiciplinary Journal and Humanity Volume 2, Number 4, April 2023 e-ISSN: 2963-4113 and p-ISSN: 2963-3397