DOI: 10.4018/IJEGR.2019010104 International Journal of Electronic Government Research Volume 15 • Issue 1 • January-March 2019 Copyright © 2019, IGI Global. Copying or distributing in print or electronic forms without written permission of IGI Global is prohibited. 47 Assessing the Factors Afecting the Implementation of E-Government and Efect on Performance of DVLA Gerald Dapaah Gyamf, University of Professional Studies, Accra, Ghana George Gyan, University of Professional Studies, Accra, Ghana Mavis Ayebea, University of Professional Studies, Accra, Ghana Florence Naa Norley Nortey, University of Professional Studies, Accra, Ghana Prince Yaw Baidoo, University of Professional Studies, Accra, Ghana ABSTRACT Though many researchers have carried out studies on electronic government (e-government) and its effect on performance of public organizations in developed countries not much such studies have taken place in developing countries, creating a gap in literature. The current study seeks to fill the gap. The study highlights the factors affecting the implementation and sustainability of E-government and effect of the factors on performance of the driver and vehicle licensing agency (DVLA) in Ghana. The study used purposive sampling technique to gather data from the DVLA (N-50) in 2016. The outcome of the study revealed that the challenges that impede the successful implementation of e-government include regular interruption of the electricity supply, online theft, poor ICT infrastructure, and financial constraints. Based on the benefits associated with the implementation of e-government, the current researchers made recommendations for long-term sustainability of e-government. KEywoRDS Computer Based Technology, E-Government, Ghana, Information System, Internet, Public Service, Security Threat, Sustainability INTRoDUCTIoN Transparency and efficiency in the use of a country’s social and economic resources have been achieved by countries that have successfully implemented e-government (Ndou, 2004). E-government seeks to achieve transparency and clearness in service provision and links government with citizens (Azri, Salti, & Karaghouli, 2010). In ensuring transparency and less corruption, ICT is generally accepted to play an important role as an instrument in curbing corruption and improving service delivery (Gronlund, 2010; Gyamfi, 2018). e-government initiatives have tremendously enhanced the well-being of many citizens in the advanced countries but the same cannot be said about developing countries; as a high