Proceedings of the International Conference on Industrial Engineering and Operations Management Rabat, Morocco, April 11-13, 2017 1947 Literature Review and Classification of Performance Analysis Methods: Hospital Supply Chain Manal Tamir, Fatima Ouzayd and Raddouane Chiheb Logistical and Operational Research Team National Superior School of Computer Science and Systems Analysis Mohammed V University in Rabat, Morocco tamir.manal@gmail.com, ouzayd@gmail.com, r.chiheb@um5s.net.ma Abstract Recently, a significant increase of the number of research works has been observed in the health field. In fact, several methods for organizing flows and managing resources and tasks have been proposed to improve the performance of the global hospital supply chain. This improvement regarding various links of the hospital supply chain is considered as a quote for hoisting the healthcare process and organizing work in its agencies. Moreover, several performance analysis methods were used in order to confront the major problems of this area. Two main approaches are the origin of these methods: the modeling and simulation approach and the optimization based on simulation approach. The main goal of this work is to present a literature review of the main techniques of modeling and performance analysis used in various research projects in the hospital field. This literature review will be complemented by a study of analysis and classification of the previous techniques. It is about a review in which will be proposed a conceptual model of performance analysis process and the techniques most adapted to the different characteristics and components of the hospital system. Keywords Hospital supply chain; modeling; simulation; performance analysis; optimization. 1. Introduction The performance improvement of the hospital supply chain continues to be the major reflection of researchers in the healthcare field. In fact, several strategic management policies have been revised in order to clarify the key points of performance improvement of the hospital system. It is about the analysis of performance in order to highlight aspects and action variables that influence directly the hospital system. According to Beamon (1999), each performance measurement system must use each of the three types of measure (Measure of resources (R), Measure of outputs (O), Measure of flexibility (F) (how the system reacts to uncertainty)) as essential elements for successful operation of measuring the performance of a supply chain. In the healthcare sector, Sicotte (1998) determined four main functions to define the performance of a hospital: achievement of goals, adaptation, production and maintenance of values. Of their share, Neely et al . (1995) have linked performance measurement techniques to the following four dimensions: quality, time, cost and flexibility. In the same context, Minvielle (1996) linked performance with optimization of quality, costs and lead times. Indeed, several research studies have been carried out in recent years by acting on these three aspects us ing analysis and performance improvement methods. In (Jacquemin, 2011) and (El Oualidi et al ., 2010), the authors developed tools for assessing the performance of the patient journey in the studied unit in order to act on the dimension of lead times (decrease of patients waiting time). Su and Shih (2014) developed a model of simulation of the emergency department of a university hospital in Taiwan in order to reach a high level of performance with a minimum of mobilized resources and this within a framework that combines cost-effectiveness, efficiency and quality of care. In fact, researching in the literature the different methods of analyzing the performance of the supply chain places us in front of various channels, each with its features, dimensions and measuring techniques. Based on this context, the present work uses as a starting point a set of methods for analyzing the performance of the hospital supply chain extracted from the literature. Indeed, it comes to present in the first place a state of the art of