International Journal of Engineering and Advanced Technology (IJEAT)
ISSN: 2249 – 8958, Volume-8 Issue-5C, May 2019
486
Published By:
Blue Eyes Intelligence Engineering
& Sciences Publication
Retrieval Number:E10690585C19/2019©BEIESP
DOI: 10.35940/ijeat.E1069.0585C19
Abstract: The globalization has impacted to creating the
multicultural business environments that tend to make some
handicaps in establishing an effective team in the working area.
Teamwork is one of the crucial soft skills that professionals must
have in contributing to the succession of a business in the
globalization era. This study aims to explore the evidence of the
learning process as a contribution to developing the teamwork
soft skill for the students as the agents of change for future. The
lecturer must play an important role in facilitating the learning
process in order to achieve the target. To collect the data, the
researhers execute the research by using classroom observation,
distributing the questionnaires to the students and interviewing
the students and lecturers. The data will be analyzed by using
descriptive qualitative analysis. The results show that the students
are enthusiastic in developing their teamwork soft skill through
implementing the discussion group and finalizing the project
group assignment in order to achieve the high scores of
assessments. This implies that the students must possess the
teamwork soft skill in order to develop an effective team working
in facing the multicultural business environment as impacts of
the globalization era.
Index Terms: Globalization, multicultural, soft skill,
teamwork.
I. INTRODUCTION
The impact of globalization has made the diversity of
religion, ethnic and nationality gathering in the business
environment. Nowadays, it becomes an interesting and hot
issue to discuss since nobody can avoid the diversity. In a
business interaction, the diversity may not be a barrier but it
may drive to a creativity and productivity for business
development. Reference [1] suggests to developing the
required basic skills in order to face the competition in
globalization era. The basic required skills are related to
hard skills and soft skills. Hard skills are only related to
technical skills in cognitive aspects, but soft skills are
related to the character, work ethics, dedication, and
commitment that cannot be improved instantly. In fact, it is
not easy to maintain a good team working in a business
environment that gather people from the diversity of
religion, race, ethnic, language and other social
backgrounds. In this case, we need a teamwork skill.
This matter becomes a phenomenon in a business in order
to get a professional that has a good teamwork soft skill.
Revised Manuscript Received on April 19, 2019.
Ramot Peter, Character Buiding Development Center, Information
Systems Department, School of Information Systems, Bina Nusantara
University, Jakarta, Indonesia.
Masda Surti Simatupang, Faculty of Letters, Christian University of
Indonesia, Jakarta, Indonesia.
The teamwork skill is one of the soft skills that business
practitioners or professionals at all level must have. The
challenge of diversity in a working environment is multi
religions. In many religions, most people believe that work
means an action to develop the world sustainably with God.
All kind of works must be in accordance with God‟s plans to
express the values of truthfulness, goodness, fairness,
honesty, and humanity. Teamwork must show those values
to harmonize the cooperation between workers or employees
in order to build the work in a team effectively and
productively.
One important component of society that can be
developed professionally is the college students. The
students are considered to give the high potential impacts for
future era as future leaders or agent of change. Reference [2]
page 4 states that the college students play a vital role in all
areas because of four reasons, they are: 1) as future
intellectual; 2) not contaminated with the religion pressure;
3) high idealism to a real action; 4) as future nation leaders.
It means that the religion diversity in a classroom learning
process can be used as a potential modal for developing the
future nation leaders. This process cannot be separated from
the role of lecturers in teaching and learning activity. As an
educator, the lecturer must be able to utilize all efforts and
teaching skills including the material development for
developing the students‟ teamwork skill as it is expected in
business interaction.
To get involved in developing the students skills, Bina
Nusantara (BINUS) University has developed an integrated
system called EES (Employability and Entrepreneurial
Skills). The purpose of this concept focus on developing the
soft skill in parallel to hard skill (technical skill) as the
quality objective and graduate attribute. As the quality
objective, one of three graduates must get employed in a
global company or becomes a global entrepreneur. And, the
graduate attributes that the graduates must have are the
technical competence, numerical literacy, ICT skills,
languages proficiency, international experience, and six key
soft skills. The six soft skills are related to self-management,
team work, communication, problem solving and decision
making, planning and organizing, initiative and enterprise.
Teamwork Soft Skill Development In Facing
The Globalization
Ramot Peter, Masda Surti Simatupang