© 2018, American Marketing Association
Journal of Marketing
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Offerings as Digitalized Interactive Platforms:
A Conceptual Framework and Implications
Venkat Ramaswamy
Kerimcan Ozcan
March 2, 2018
Forthcoming, Journal of Marketing
Please do not quote or cite without permission
Venkat Ramaswamy (venkatr@umich.edu) is Professor, Ross School of Business, University of
Michigan, Ann Arbor, MI 48109, USA. Kerimcan Ozcan (kerimcan.ozcan@gmail.com) is Assistant
Professor of Marketing, Marywood University, School of Business and Global Innovation.