20 International Journal of Innovative Research and Scientific Studies, 6(1) 2023, pages: 20-27 ISSN: 2617-6548 URL: www.ijirss.com Emotional Exhaustion and Job Satisfaction: An Investigation of the Mediating Role of Job Involvement using Structural Equation Modeling Zafrul Allam 1* , Shaju George 2 , Karim Ben Yahia 3 , Azam Malik 4 1,2,3 Department of Management & Marketing, College of Business Administration, University of Bahrain, Kingdom of Bahrain. 4 Department of Human Resource Management, College of Business Administration, Prince Sattam Bin Abdulaziz University, Kingdom of Saudi Arabia. *Corresponding author: Zafrul Allam (Email: zallam@uob.edu.bh ) Abstract It is important for management to make its employees fully satisfied at work by reducing emotional exhaustion and increasing their involvement. Today the majority of companies strive to improve their employees’ performance by providing them with all the facilities they need to maintain their physical and psychological well-being and thereby enhance their effectiveness. Therefore, the current study aims to examine whether job involvement mediates the relationship between emotional exhaustion and job satisfaction among financial sector employees. An analysis of 200 responses from financial sector employees was conducted using a survey. To gather information, a set of tools including emotional exhaustion, job satisfaction, job involvement and biographical information from bank employees were used. A structural equation model was used to analyze the relationships. The results showed a positive correlation between emotional exhaustion and job involvement between emotional exhaustion and job satisfaction and between job involvement and job satisfaction. Thus, it is observed that job involvement mediates and has a significant impact on job satisfaction. The current findings have their own significance for social scientists and managers since they provide a framework for designing work arrangements in a way to prevent emotional exhaustion while increasing employees’ level of job involvement and job satisfaction. The study concludes with a discussion of limitations and suggestions for future research. Keywords: Emotional exhaustion, Job burnout, Job involvement, Job satisfaction, Bank employees, Structural equation modeling. DOI: 10.53894/ijirss.v6i1.1067 Funding: This study received no specific financial support. History: Received: 3 October 2022/Revised: 18 November 2022/Accepted: 5 December 2022/Published: 14 December 2022 Copyright: © 2023 by the authors. This article is an open access article distributed under the terms and conditions of the Creative Commons Attribution (CC BY) license (https://creativecommons.org/licenses/by/4.0/). Authors’ Contributions: All authors contributed equally to the conception and design of the study. Competing Interests: The authors declare that they have no competing interests. Transparency: The authors confirm that the manuscript is an honest, accurate, and transparent account of the study; that no vital features of the study have been omitted; and that any discrepancies from the study as planned have been explained. Ethical Statement: This study followed all ethical practices during writing. Publisher: Innovative Research Publishing