Vol.:(0123456789)
Journal of Public Health Policy
https://doi.org/10.1057/s41271-023-00437-2
VIEWPOINT
Curbing the COVID‑19 digital infodemic: strategies
and tools
Maxat Kassen
1
Accepted: 18 August 2023
© The Author(s), under exclusive licence to Springer Nature Limited 2023
Abstract
A problematic manifestation of the COVID-19 pandemic is a related digital ‘inf-
odemic’ with widespread dissemination of rumors, conspiracy theories, and other
misinformation about the impact of the crisis on aspects of political and socio-eco-
nomic life. Those spreading the misleading information did so through social media.
In response, public, private and non-government stakeholders around the world have
proposed a wide range of e-government policy approaches to combat this new digi-
tal phenomenon. For this Viewpoint I identifed, analyzed, and classifed the most
interesting strategies, platforms, and tools proposed or already used by public deci-
sion-makers to combat the spread of false information related to the pandemic in a
digital society.
Keywords COVID-19 · Digital infodemic · Public awareness · Social media · Public
health
Key messages
• Generation and distribution of false information in an ‘infodemic’ has interfered
with public health and medical activities to protect and treat populations during
the COVID-19 pandemic.
• Most misleading information about COVID-19 is spread digitally through social
media outlets.
• Strategies, platforms, and tools to combat spread of false information efectively
require cooperation among public, civic, and private stakeholders.
* Maxat Kassen
maxat.kassen@gmail.com
1
Astana IT University, Mangilik El Avenue, 55/11, 010000 Astana, Kazakhstan