https://doi.org/10.1177/14614448231189856
new media & society
1–20
© The Author(s) 2023
Article reuse guidelines:
sagepub.com/journals-permissions
DOI: 10.1177/14614448231189856
journals.sagepub.com/home/nms
Information processing
likelihood, eHealth literacy,
and complexity of seeking
strategies as predictors of
health decision-making quality
Yaron Connelly
University of Haifa, Israel; Shamir Medical Center, Israel
Nehama Lewis
Ilan Talmud
University of Haifa, Israel
Giora Kaplan
The Gertner Institute For Epidemiology and Health Policy Research, Sheba Medical Center, Israel
Abstract
eHEALS is one of the most prevalent scales used to measure eHealth literacy.
However, significant criticism toward its conceptualization had raised. This study tests
the effects of eHEALS alongside constructs from the elaboration likelihood model and
information seeking processes, within a multidimensional model to predict medical
decision-making quality. We test this model using a sample of 56 participants who
completed a 45-minute online simulation task, requiring them to offer recommendation
for a hypothetical medical scenario. Findings revealed that neither eHealth literacy nor
elaboration likelihood independently predicted decision quality. However, eHEALS
was positively associated with higher decision quality, but only among participants who
had greater motivation and ability to process health information, and who used more
complex information seeking strategies. Findings suggest that the eHEALS measure can
be examined using a multidimensional theoretical approach to illustrate the ways in
which patients obtain and utilize health information to make informed decisions.
Corresponding author:
Yaron Connelly, Department of Sociology, University of Haifa, Haifa, 3498838, Israel.
Email: yaron.connelly@gmail.com
1189856NMS 0 0 10.1177/14614448231189856new media & societyConnelly et al.
research-article 2023
Article