3rd ICTVET 2018 3rd UNJ International Conference on Technical and Vocational Education and Training 2018 Volume 2019 Conference Paper Portion Improvement of Vehicle Entry Units Through The Improvement of Express Periodic Maintenance Service Methods in Cars Workshop Ahmad Kholil, Aam Amaningsih Jumhur, and Sagung Rahadi Department of Mechanical Engineering Education, Faculty of Engineering, Universitas Negeri Jakarta, Indonesia Abstract This study aims to improve the specific periodic maintenance service method so that it can increase the unit entry portion per one working day in a workgroup in the car repair shop. The measurement using the standard time working group map used in the specific periodic maintenance service method before repairing was 44 minutes and 55 seconds with a total delay of 21 minutes and 10 seconds so that the unit entry portion was 9 units per one working day. The specific periodic maintenance service method that has undergone improvements results in an equal time between completing the work process at each vehicle position between technicians A and B and no delay time. So that the portion of the vehicle’s entry unit from before being repaired 9 units to 12 units after the repair done because the time needed to complete a periodic vehicle service work with the specific periodic maintenance service method becomes more efficient, namely 34 minutes. In other words, there an increase in entry units of 3 units or 33% per one working day for each working group. Keywords: periodic maintenance, express, unit entry. 1. Introduction The increasing need for transportation equipment in the community will not only affect the increasing number of companies engaged in the production of transportation equipment but also will have an impact on increasing competition in after-sales services. In the after-sales service sector, every company engaged in it must have an effective and efficient strategy to survive and win the competition [1]. After sales divided into four types of services, namely warranty, service services, spare parts sales, and supporting facilities. Maintaining customer satisfaction one of the right steps that can applied by companies to remain competitive and dominant How to cite this article: Ahmad Kholil, Aam Amaningsih Jumhur, and Sagung Rahadi, (2019), “Portion Improvement of Vehicle Entry Units Through The Improvement of Express Periodic Maintenance Service Methods in Cars Workshop” in 3rd UNJ International Conference on Technical and Vocational Education and Training 2018, KnE Social Science, pages 664–674. DOI 10.18502/kss.v3i12.4138 Page 664 Corresponding Author: Ahmad Kholil ahamadkholil@unj.ac.id Received: 11 January 2019 Accepted: 14 February 2019 Published: 25 March 2019 Publishing services provided by Knowledge E Ahmad Kholil et al. This article is distributed under the terms of the Creative Commons Attribution License, which permits unrestricted use and redistribution provided that the original author and source are credited. Selection and Peer-review under the responsibility of the 3rd ICTVET 2018 Conference Committee.