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The Leadership Quarterly
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Full Length Article
What do the followers want?: The core functions of leadership
M. Ghufran Ahmad
a,
⁎
, Christoph Loch
b
a
Suleman Dawood School of Business, Lahore University of Management Sciences, Lahore, Pakistan
b
Cambridge Judge Business School, University of Cambridge, United Kingdom of Great Britain and Northern Ireland
Introduction
There are many leadership models, which partially contradict one
another and may fail. For example, charismatic leadership, a widely
usedmodel(Yukl,2013),hasbeenfoundtobecomeroutinized(Trice&
Beyer, 1986) and fail on many occasions (Conger, 1990; O'Connor,
Mumford,Clifton,Gessner,&Connelly,1995).Onelikelyreasonofthe
failure is mismatch between the needs of the followers (or an organi-
zation or a society) and the design features of a particular leadership
model. The mismatch is likely to arise when one fails to ask a funda-
mentalquestion:whatwasthemodeldesignedtodeliver?Ischarisma
required for its own sake, or are leaders performing the functions that
are needed by the followers? Diferent leadership models prescribe
diferent functions, some of which do not overlap (Burke et al., 2006;
Lord, 1977; Yukl, 2013; Zaleznik, 1977). Thus, the question arises
whether there are any essential functions of leadership which explain
its universal presence (Brown, 1991)andnecessity(Bennis, 2007)?
In this experimental study,
1
we frst identify two important social
needsofthefollowersthatrequireleadership:(a)whenteammembers
needtocoordinatetheiractionstoreachacollectivegoal,and(b)when
they need to cooperate to achieve a goal, requiring that they resolve
conficts of interests. Second, we investigate the efectiveness of lea-
dershipinsuchsituations.Inexaminingleadershipfromtheperspective
offollowers,werespondtothecallsforstudyofleadershipthroughthe
reversedlensoffollowers(Bligh,2011; Carsten,Uhl-Bien,West,Patera,
&McGregor,2010; Uhl-Bien,Riggio,Lowe,&Carsten,2014).Ourstudy
contributes to the leadership literature in three ways: a) we study the
demand for leadership from an evolutionary perspective, in contrast
with most leadership studies which focus on traits, behaviors, efects,
andstylesofleaders,b)wedevelopaunifed framework and research
design that integrates diferent strategic games, and c) we compare
leadership with other alternatives as responses to strategic situations
across a variety of incentive structures.
Leadersinmoderncomplexorganizationsareexpectedtopossessa
suiteofpersonalitytraits(Zaccaro,Kemp,&Bader,2004),changestyles
tosuitsituations(Vroom&Jago,2007),andperformamyriadofroles
(Kets de Vries, 2007). We argue that from the point of the origin of
leadership in the history of our species, achieving coordination and
cooperation among individuals and organizational units are the two
most formidable challenges that made leadership necessary from fol-
lowers' point of view. Lawrence and Lorsch (1967, p. 142) call these
activities integration, defned as “the achievement of unity of efort
amongthemajorfunctionalspecialistsinabusiness”.Inspiringvisions,
sharedvalues,charisma,rewardsystems,andotherinfuenceprocesses
described in the major leadership models are the tools designed to
achieve functional integration and may be used when necessary.
Coordination involves concerted (mutually consistent) action by
twoormoreindividualstoachieveaparticularoutcome.Coordination
problems are prevalent in social, economic, and organizational activ-
ities(Friedman, 1992; Schelling, 1960).Cooperationissuesarisewhen
there are conficts of interest, when individuals can beneft from the
actions of others without carrying their share of the cost; social di-
lemmas such as the public goods dilemma and the common resource
dilemma, represent cooperation issues (Komorita & Parks, 1996). Col-
lective existence becomes difcult unless these problems are solved,
and scholars from many disciplines have argued that leadership plays
animportantroleintheresolutionoftheseproblemsforthefollowers.
Wenowreviewextantresearchoncoordinationandcooperationissues
andtheroleofleadership,beforedescribingtheexperimentalstudyand
its results.
Leadership theory and hypotheses
Leadership and coordination
Coordination problems are challenging to resolve (Camerer, 2003;
Schelling, 1960) and are a major topic of research in economic and
organizational decision making (Friedman, 1992; Shapira, 1997).
Calvert (1992) and Foss(2001) haveproposedleadershipasasolution
totheproblemsofcoordination,andtheefectiveness of leadership in
resolution of coordination problems has been studied by Weber,
Camerer,Rottenstreich,andKnez(2001).Leadership,defnedthisway,
impliescoordinationofgroupactivity;yetcoordinationproblemshave
mainlybeeninvestigatedbyeconomistsratherthansocialpsychologists
https://doi.org/10.1016/j.leaqua.2019.04.003
Received31May2018;Receivedinrevisedform10April2019;Accepted27April2019
⁎
Corresponding author.
E-mail addresses: ghufran.ahmad@lums.edu.pk (M.G. Ahmad), c.loch@jbs.cam.ac.uk (C. Loch).
1
Wedonotpresentageneraltheoryofleadership.Instead,wefocusonsomeimportantevolutionaryfunctionsofleadershipwhichmeettheneedsofthefollowers
andhowdiferentenvironmentsmayresultintheexerciseofdiferent forms of leadership.
The Leadership Quarterly xxx (xxxx) xxx–xxx
1048-9843/ © 2019 Elsevier Inc. All rights reserved.
Please cite this article as: M. Ghufran Ahmad and Christoph Loch, The Leadership Quarterly, https://doi.org/10.1016/j.leaqua.2019.04.003